Drink Service Support

Waxahachie, TX, USA|Onsite

Job Overview

Employment Type

Part-time

Work Schedule

Flexible

Day Shifts

Weekend Shifts

Job Description

Dave & Buster's is a leading entertainment and dining venue combining a vibrant restaurant, arcade games, and a lively bar atmosphere all under one roof to create a unique experience for guests of all ages. Known for its dynamic environment that offers fun, food, and excitement, Dave & Buster's stands out as a popular destination for social gatherings, celebrations, and family outings. The company prides itself on fostering a welcoming and energetic workplace where employees are valued as an essential part of delivering exceptional guest experiences. With locations across various cities, Dave & Buster's continues to expand its footprint, providing job opportunities that emphasize both professional growth and teamwork.

The role of a Drink Service Support team member at Dave & Buster's is vital behind the scenes in maintaining an efficient, well-stocked, and smoothly operating bar area that enhances the overall guest experience. This position thrives in an energetic, fast-paced environment where multitasking and teamwork are critical. Working closely alongside bartenders, the Drink Service Support team member ensures that all bar supplies are replenished promptly, garnishes are prepared, and ice levels are consistently maintained to minimize wait times. The role also involves monitoring stock levels, alerting supervisors to any issues such as spills or equipment malfunctions, and supporting bartenders during peak service times with a positive attitude and strong communication. In addition to operational support, this role plays an important part in maintaining cleanliness and organization within the bar service area to uphold the high standards Dave & Buster's is known for.

Dave & Buster's offers flexible scheduling options suitable for students and individuals balancing other job commitments, making this an ideal position for those seeking part-time or full-time work in an engaging environment. Employees benefit from a comprehensive package that may include medical, dental, and vision insurance along with a 401K retirement plan and the unique perk of free games to enjoy the very entertainment the company provides. The role demands physical stamina, including lifting up to 30 pounds, standing for extended periods, and working efficiently under moderate to high noise levels. Candidates must meet the legal drinking age requirements as stipulated by local laws.

This position is not only about supporting the bar’s operations but also about contributing to a collaborative and productive work culture by maintaining positive relationships within the team. Dave & Buster's commitment to equal opportunity employment and adherence to federal, state, and local nondiscrimination laws ensures a respectful and inclusive workplace. Participation in E-Verify where applicable underscores their dedication to legal compliance and workforce integrity. Overall, the Drink Service Support team member role is perfect for individuals who enjoy lively environments, are passionate about delivering great service, and want to be part of a successful and fun-loving brand.

Job Requirements

be approachable and able to maintain a friendly and courteous manner, even during busy periods
be available to work flexible schedules, including days, evenings, and/or weekends, as required
thrive in a dynamic, fast-paced environment with moderate to high noise levels
be able to understand and effectively communicate instructions and information
be able to lift and carry items such as beverage cases, ice containers, and bus tubs, weighing up to 30 pounds
move efficiently within the bar service area and stand for extended periods of time
be able to walk or stand for the entire duration of their scheduled shift
frequently reach, bend, stoop, lift, and wipe down surfaces to maintain a clean and well-stocked bar area

Job Qualifications

Must meet the minimum legal age requirement for serving or handling alcoholic beverages as per local regulations
The physical demands described below are representative of what a Drink Service Support team member must be able to perform to successfully execute the essential functions of this job

Job Duties

Get ready for excitement both during and after work
As a crucial member of our Drink Service team, the Drink Service Support role ensures the seamless and efficient operation of the bar service area
You will play a vital role in assisting our Bartenders, allowing them to concentrate on delivering exceptional drink service and crafting memorable experiences for our Guests
Plays a key role in facilitating excellent drink service that complements our food and entertainment, contributing to a lively and enjoyable atmosphere for our Guests
Keeps the Bartender and immediate supervisor informed of any low stock levels, spills, or equipment malfunctions, taking immediate action or suggesting solutions
Provides efficient assistance by promptly replenishing bar supplies, preparing garnishes, and ensuring ice levels are maintained, helping to reduce wait times for Guests
Maintains a positive and helpful attitude while supporting the Bartenders and anticipating their needs during peak service times
Assists with Guest inquiries by communicating information to the Bartender and ensuring the bar area is well-maintained and organized for a positive Guest interaction
Supports the Bartender by quickly and efficiently retrieving ingredients, glassware, and other necessary items
Ensures that empty drinkware is collected and the bar area remains organized and presentable throughout service
Alerts the Bartender or Manager to any Guest issues or concerns observed at the bar
Adheres to all company policies and procedures regarding responsible alcohol service and safety regulations
Responsible for stocking and organizing all bar-related inventory, including liquor, beer, wine, mixers, glassware, and garnishes, in designated storage locations
Assists with periodic inventory counts of bar stock as needed
Checks and replenishes all required bar supplies before, during, and after service periods
Reports any shortages to the Manager
Maintains the cleanliness and organization of the entire bar service area, including counters, shelves, refrigerators, and storage areas
Provides support to other team members as required to ensure smooth and efficient overall operations
Maintains positive working relationships with all Dave & Buster's team members to foster a collaborative and productive work environment
Reasonable accommodations may be made to enable individuals with disabilities to perform these fundamental tasks
While performing the duties of a Drink Service Support team member, the individual will frequently need to:
Be approachable and able to maintain a friendly and courteous manner, even during busy periods
Be available to work flexible schedules, including days, evenings, and/or weekends, as required
Thrive in a dynamic, fast-paced environment with moderate to high noise levels
Be able to understand and effectively communicate instructions and information
Be able to lift and carry items such as beverage cases, ice containers, and bus tubs, weighing up to 30 pounds
Move efficiently within the bar service area and stand for extended periods of time
Be able to walk or stand for the entire duration of their scheduled shift
Frequently reach, bend, stoop, lift, and wipe down surfaces to maintain a clean and well-stocked bar area