Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Job Description
Dave & Buster's is a premier entertainment and dining establishment renowned for its unique combination of great food, drinks, and games all under one roof. Established as a vibrant restaurant and entertainment venue, Dave & Buster's offers guests an exciting atmosphere where they can enjoy a variety of activities including arcade games, sports viewing, and live entertainment alongside delicious meals and beverages. The brand is recognized across the United States for creating memorable guest experiences by blending dining and entertainment in an upbeat, energetic environment.
Working at Dave & Buster's means joining a dynamic team that values collaboration, responsibility, and the importance of providing excellent customer service. The establishment supports its employees with flexible scheduling options to help balance life commitments such as school or additional jobs. Furthermore, many positions include a comprehensive benefits package such as medical, dental, and vision insurance, a 401K plan, and unique perks like free access to games. This reflects the company’s commitment to ensuring a rewarding and enjoyable work experience.
The role of Drink Service Support team member is an integral part of the bar service operations at Dave & Buster's. This position supports the bartenders and contributes to a seamless bar experience by managing supplies, maintaining cleanliness, and ensuring that the bar area runs efficiently and smoothly, especially during peak times. The role demands someone who thrives in a fast-paced, ever-changing environment and who excels at multitasking while maintaining a positive attitude. Drink Service Support team members play a crucial backstage role, enabling bartenders to focus on delivering outstanding drinks and guest interactions.
More specifically, the Drink Service Support team member is tasked with replenishing bar supplies like garnishes, ice, glassware, and beverages, overseeing inventory, and responding quickly to any operational issues such as low stock levels or equipment malfunctions. They also assist in maintaining a clean, organized, and presentable bar, contributing to the overall enjoyable ambiance of the venue. Responsibility extends to monitoring guest needs at the bar and escalating concerns to bartenders or management when necessary. This position also requires adherence to company policies and safety regulations, including responsible alcohol service.
This job offers a unique opportunity to be part of a lively team and work in a stimulating environment that emphasizes both efficiency and fun. It is ideal for individuals who are approachable, quick on their feet, and enjoy working in a collaborative setting. Through this role, employees gain valuable experience in hospitality and entertainment support services, making it a fantastic stepping stone for those interested in growing a career within the food and beverage or entertainment industries.
Working at Dave & Buster's means joining a dynamic team that values collaboration, responsibility, and the importance of providing excellent customer service. The establishment supports its employees with flexible scheduling options to help balance life commitments such as school or additional jobs. Furthermore, many positions include a comprehensive benefits package such as medical, dental, and vision insurance, a 401K plan, and unique perks like free access to games. This reflects the company’s commitment to ensuring a rewarding and enjoyable work experience.
The role of Drink Service Support team member is an integral part of the bar service operations at Dave & Buster's. This position supports the bartenders and contributes to a seamless bar experience by managing supplies, maintaining cleanliness, and ensuring that the bar area runs efficiently and smoothly, especially during peak times. The role demands someone who thrives in a fast-paced, ever-changing environment and who excels at multitasking while maintaining a positive attitude. Drink Service Support team members play a crucial backstage role, enabling bartenders to focus on delivering outstanding drinks and guest interactions.
More specifically, the Drink Service Support team member is tasked with replenishing bar supplies like garnishes, ice, glassware, and beverages, overseeing inventory, and responding quickly to any operational issues such as low stock levels or equipment malfunctions. They also assist in maintaining a clean, organized, and presentable bar, contributing to the overall enjoyable ambiance of the venue. Responsibility extends to monitoring guest needs at the bar and escalating concerns to bartenders or management when necessary. This position also requires adherence to company policies and safety regulations, including responsible alcohol service.
This job offers a unique opportunity to be part of a lively team and work in a stimulating environment that emphasizes both efficiency and fun. It is ideal for individuals who are approachable, quick on their feet, and enjoy working in a collaborative setting. Through this role, employees gain valuable experience in hospitality and entertainment support services, making it a fantastic stepping stone for those interested in growing a career within the food and beverage or entertainment industries.
Job Requirements
- must be at least the minimum legal age for serving or handling alcoholic beverages
- able to lift and carry items weighing up to 30 pounds
- able to stand or walk for the duration of scheduled shifts
- available to work flexible schedules including days, evenings, and weekends
- able to understand and communicate instructions effectively
- able to work in a noisy environment
- maintain a courteous and friendly manner even during busy periods
Job Qualifications
- Must meet the minimum legal age requirement for serving or handling alcoholic beverages as per local regulations
- The physical demands described below are representative of what a Drink Service Support team member must be able to perform to successfully execute the essential functions of this job
Job Duties
- Get ready for excitement both during and after work
- As a crucial member of our Drink Service team, the Drink Service Support role ensures the seamless and efficient operation of the bar service area
- You will play a vital role in assisting our Bartenders, allowing them to concentrate on delivering exceptional drink service and crafting memorable experiences for our Guests
- Plays a key role in facilitating excellent drink service that complements our food and entertainment, contributing to a lively and enjoyable atmosphere for our Guests
- Keeps the Bartender and immediate supervisor informed of any low stock levels, spills, or equipment malfunctions, taking immediate action or suggesting solutions
- Provides efficient assistance by promptly replenishing bar supplies, preparing garnishes, and ensuring ice levels are maintained, helping to reduce wait times for Guests
- Maintains a positive and helpful attitude while supporting the Bartenders and anticipating their needs during peak service times
- Assists with Guest inquiries by communicating information to the Bartender and ensuring the bar area is well-maintained and organized for a positive Guest interaction
- Supports the Bartender by quickly and efficiently retrieving ingredients, glassware, and other necessary items
- Ensures that empty drinkware is collected and the bar area remains organized and presentable throughout service
- Alerts the Bartender or Manager to any Guest issues or concerns observed at the bar
- Adheres to all company policies and procedures regarding responsible alcohol service and safety regulations
- Responsible for stocking and organizing all bar-related inventory, including liquor, beer, wine, mixers, glassware, and garnishes, in designated storage locations
- Assists with periodic inventory counts of bar stock as needed
- Checks and replenishes all required bar supplies before, during, and after service periods
- Reports any shortages to the Manager
- Maintains the cleanliness and organization of the entire bar service area, including counters, shelves, refrigerators, and storage areas
- Provides support to other team members as required to ensure smooth and efficient overall operations
- Maintains positive working relationships with all Dave & Buster's team members to foster a collaborative and productive work environment
- Reasonable accommodations may be made to enable individuals with disabilities to perform these fundamental tasks
- While performing the duties of a Drink Service Support team member, the individual will frequently need to:
- Be approachable and able to maintain a friendly and courteous manner, even during busy periods
- Be available to work flexible schedules, including days, evenings, and/or weekends, as required
- Thrive in a dynamic, fast-paced environment with moderate to high noise levels
- Be able to understand and effectively communicate instructions and information
- Be able to lift and carry items such as beverage cases, ice containers, and bus tubs, weighing up to 30 pounds
- Move efficiently within the bar service area and stand for extended periods of time
- Be able to walk or stand for the entire duration of their scheduled shift
- Frequently reach, bend, stoop, lift, and wipe down surfaces to maintain a clean and well-stocked bar area
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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