Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Job Description
Dave & Buster's is a well-known entertainment and dining establishment that combines a vibrant restaurant atmosphere with an exciting game arcade experience. As a leading chain in the industry, Dave & Buster's caters to guests looking for a lively environment to enjoy food, drinks, and entertainment all in one place. With locations across the country, Dave & Buster's prides itself on delivering memorable customer experiences through its unique concept of combining great food and beverages with interactive games and events. This makes it a popular destination for families, groups of friends, and corporate outings alike.
The role of Drink Service Support at Dave & Buster's is an essential position responsible for ensuring smooth and efficient bar operations behind the scenes. This role is ideal for individuals who enjoy fast-paced, energetic work environments and excel at multitasking while supporting a dynamic bar team. Drink Service Support team members play a key role in assisting bartenders by maintaining stock levels, preparing garnishes, replenishing ice, and keeping the bar area clean and organized. Their efforts contribute directly to providing excellent drink service that complements the food and entertainment offerings, ultimately enhancing the overall guest experience.
This position offers flexibility in scheduling, making it an excellent choice for those balancing school, other jobs, or personal commitments. The dynamic environment means no two shifts are the same, providing variety and excitement throughout the workday. Employees receive the opportunity to join a collaborative team that values positivity and helpful attitudes during busy service periods. Importantly, Dave & Buster's provides a comprehensive benefits package for its employees, including medical, dental, and vision coverage, alongside a 401K plan to support financial growth and security for the future. One of the unique perks of working at Dave & Buster's is the access to free games, adding an element of fun and enjoyment to breaks or after-hours.
In this role, a Drink Service Support team member not only supports bartenders but also acts as a critical liaison in maintaining communication about stock levels, equipment issues, guest inquiries, and any concerns that may arise at the bar. They ensure that inventory is consistently replenished and properly stored, contributing to smooth operations during peak times. Being attentive and proactive helps reduce wait times and enhances guest satisfaction. Maintaining a clean and organized bar area also ensures a welcoming environment and upholds health and safety standards.
Working at Dave & Buster's as a Drink Service Support team member provides a rewarding opportunity to contribute to a popular entertainment venue while developing valuable skills in customer service, teamwork, and bar operations. The role demands physical stamina, good communication skills, and the ability to thrive in a bustling and lively setting. The company’s commitment to equal opportunity employment and adherence to legal regulations adds to its supportive work environment. Whether you’re a seasoned hospitality professional or new to the industry, this position offers a chance to be part of a vibrant culture focused on fun, service excellence, and guest enjoyment.
The role of Drink Service Support at Dave & Buster's is an essential position responsible for ensuring smooth and efficient bar operations behind the scenes. This role is ideal for individuals who enjoy fast-paced, energetic work environments and excel at multitasking while supporting a dynamic bar team. Drink Service Support team members play a key role in assisting bartenders by maintaining stock levels, preparing garnishes, replenishing ice, and keeping the bar area clean and organized. Their efforts contribute directly to providing excellent drink service that complements the food and entertainment offerings, ultimately enhancing the overall guest experience.
This position offers flexibility in scheduling, making it an excellent choice for those balancing school, other jobs, or personal commitments. The dynamic environment means no two shifts are the same, providing variety and excitement throughout the workday. Employees receive the opportunity to join a collaborative team that values positivity and helpful attitudes during busy service periods. Importantly, Dave & Buster's provides a comprehensive benefits package for its employees, including medical, dental, and vision coverage, alongside a 401K plan to support financial growth and security for the future. One of the unique perks of working at Dave & Buster's is the access to free games, adding an element of fun and enjoyment to breaks or after-hours.
In this role, a Drink Service Support team member not only supports bartenders but also acts as a critical liaison in maintaining communication about stock levels, equipment issues, guest inquiries, and any concerns that may arise at the bar. They ensure that inventory is consistently replenished and properly stored, contributing to smooth operations during peak times. Being attentive and proactive helps reduce wait times and enhances guest satisfaction. Maintaining a clean and organized bar area also ensures a welcoming environment and upholds health and safety standards.
Working at Dave & Buster's as a Drink Service Support team member provides a rewarding opportunity to contribute to a popular entertainment venue while developing valuable skills in customer service, teamwork, and bar operations. The role demands physical stamina, good communication skills, and the ability to thrive in a bustling and lively setting. The company’s commitment to equal opportunity employment and adherence to legal regulations adds to its supportive work environment. Whether you’re a seasoned hospitality professional or new to the industry, this position offers a chance to be part of a vibrant culture focused on fun, service excellence, and guest enjoyment.
Job Requirements
- must meet minimum legal age requirement for handling alcoholic beverages
- be able to lift and carry items up to 30 pounds
- be able to stand or walk for the entire shift
- be approachable and maintain a friendly attitude even during busy periods
- be available to work flexible schedules including days, evenings, and weekends
- thrive in a dynamic, fast-paced environment with moderate to high noise levels
- be able to understand and effectively communicate instructions
- be able to frequently reach, bend, stoop, lift, and wipe surfaces
- be physically capable of moving efficiently within the bar area and standing for extended periods
Job Qualifications
- Must meet the minimum legal age requirement for serving or handling alcoholic beverages as per local regulations
- The physical demands described below are representative of what a Drink Service Support team member must be able to perform to successfully execute the essential functions of this job
Job Duties
- Get ready for excitement both during and after work
- As a crucial member of our Drink Service team, the Drink Service Support role ensures the seamless and efficient operation of the bar service area
- You will play a vital role in assisting our Bartenders, allowing them to concentrate on delivering exceptional drink service and crafting memorable experiences for our Guests
- Plays a key role in facilitating excellent drink service that complements our food and entertainment, contributing to a lively and enjoyable atmosphere for our Guests
- Keeps the Bartender and immediate supervisor informed of any low stock levels, spills, or equipment malfunctions, taking immediate action or suggesting solutions
- Provides efficient assistance by promptly replenishing bar supplies, preparing garnishes, and ensuring ice levels are maintained, helping to reduce wait times for Guests
- Maintains a positive and helpful attitude while supporting the Bartenders and anticipating their needs during peak service times
- Assists with Guest inquiries by communicating information to the Bartender and ensuring the bar area is well-maintained and organized for a positive Guest interaction
- Supports the Bartender by quickly and efficiently retrieving ingredients, glassware, and other necessary items
- Ensures that empty drinkware is collected and the bar area remains organized and presentable throughout service
- Alerts the Bartender or Manager to any Guest issues or concerns observed at the bar
- Adheres to all company policies and procedures regarding responsible alcohol service and safety regulations
- Responsible for stocking and organizing all bar-related inventory, including liquor, beer, wine, mixers, glassware, and garnishes, in designated storage locations
- Assists with periodic inventory counts of bar stock as needed
- Checks and replenishes all required bar supplies before, during, and after service periods
- Reports any shortages to the Manager
- Maintains the cleanliness and organization of the entire bar service area, including counters, shelves, refrigerators, and storage areas
- Provides support to other team members as required to ensure smooth and efficient overall operations
- Maintains positive working relationships with all Dave & Buster's team members to foster a collaborative and productive work environment
- Reasonable accommodations may be made to enable individuals with disabilities to perform these fundamental tasks
- While performing the duties of a Drink Service Support team member, the individual will frequently need to:
- Be approachable and able to maintain a friendly and courteous manner, even during busy periods
- Be available to work flexible schedules, including days, evenings, and/or weekends, as required
- Thrive in a dynamic, fast-paced environment with moderate to high noise levels
- Be able to understand and effectively communicate instructions and information
- Be able to lift and carry items such as beverage cases, ice containers, and bus tubs, weighing up to 30 pounds
- Move efficiently within the bar service area and stand for extended periods of time
- Be able to walk or stand for the entire duration of their scheduled shift
- Frequently reach, bend, stoop, lift, and wipe down surfaces to maintain a clean and well-stocked bar area
Job Criteria
Experience
No experience required
Job Location
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