Drink Service Support

Fate, TX, USA|Onsite

Job Overview

Employment Type

Part-time

Work Schedule

Flexible

Day Shifts

Weekend Shifts

Job Description

Dave & Buster's is a well-established entertainment and dining venue known for combining an energetic atmosphere with great food, drinks, and interactive games. As a leader in the entertainment industry, Dave & Buster's attracts guests who seek a lively spot to socialize and have fun while enjoying high-quality service and a memorable experience. This company operates a unique blend of restaurant, bar, and gaming arcade, offering diverse entertainment options for a broad demographic of customers. With a reputation for dynamic service and a vibrant setting, Dave & Buster's is committed to creating an environment where employees can thrive and guests can enjoy every visit. They provide flexible scheduling to accommodate employees' life commitments, such as school or additional jobs, and offer a comprehensive benefits package that includes medical, dental, vision, 401K plans, and the exciting perk of free games.

The Drink Service Support team member plays a vital role in ensuring the seamless operation of the bar service area at Dave & Buster's. This position is perfect for individuals who excel in fast-paced, energetic settings and have a talent for multitasking while supporting a dynamic bar team. The role involves assisting bartenders by replenishing supplies, maintaining cleanliness, organizing inventory, and ensuring the bar area is always guest-ready. It is essential for this team member to communicate effectively, keeping bartenders and supervisors informed about stock levels or any issues that may arise. The role also demands a positive attitude, especially during peak periods, and a proactive approach to anticipating and meeting the needs of bartenders to maintain smooth operations. Because the role involves handling or serving alcoholic beverages, the candidate must meet the minimum legal age requirements. This position offers an exciting work environment for those who enjoy being part of a collaborative team while contributing to a lively and fun atmosphere. The Drink Service Support role plays a crucial behind-the-scenes part in enhancing the overall guest experience, supporting bartenders to deliver exceptional service and ensuring every guest leaves with a memorable impression of Dave & Buster's.

Job Requirements

must be at least the minimum legal age for serving or handling alcoholic beverages
ability to lift and carry items weighing up to 30 pounds
ability to stand or walk for the entire duration of scheduled shifts
availability for flexible scheduling including evenings, weekends, and holidays
excellent communication skills
ability to work in noisy, busy environments
approachable and courteous demeanor even during peak hours
physical ability to reach, bend, stoop, lift and wipe down surfaces frequently

Job Qualifications

Must meet the minimum legal age requirement for serving or handling alcoholic beverages as per local regulations
The physical demands described below are representative of what a Drink Service Support team member must be able to perform to successfully execute the essential functions of this job

Job Duties

Get ready for excitement both during and after work
As a crucial member of our Drink Service team, the Drink Service Support role ensures the seamless and efficient operation of the bar service area
You will play a vital role in assisting our Bartenders, allowing them to concentrate on delivering exceptional drink service and crafting memorable experiences for our Guests
Plays a key role in facilitating excellent drink service that complements our food and entertainment, contributing to a lively and enjoyable atmosphere for our Guests
Keeps the Bartender and immediate supervisor informed of any low stock levels, spills, or equipment malfunctions, taking immediate action or suggesting solutions
Provides efficient assistance by promptly replenishing bar supplies, preparing garnishes, and ensuring ice levels are maintained, helping to reduce wait times for Guests
Maintains a positive and helpful attitude while supporting the Bartenders and anticipating their needs during peak service times
Assists with Guest inquiries by communicating information to the Bartender and ensuring the bar area is well-maintained and organized for a positive Guest interaction
Supports the Bartender by quickly and efficiently retrieving ingredients, glassware, and other necessary items
Ensures that empty drinkware is collected and the bar area remains organized and presentable throughout service
Alerts the Bartender or Manager to any Guest issues or concerns observed at the bar
Adheres to all company policies and procedures regarding responsible alcohol service and safety regulations
Responsible for stocking and organizing all bar-related inventory, including liquor, beer, wine, mixers, glassware, and garnishes, in designated storage locations
Assists with periodic inventory counts of bar stock as needed
Checks and replenishes all required bar supplies before, during, and after service periods
Reports any shortages to the Manager
Maintains the cleanliness and organization of the entire bar service area, including counters, shelves, refrigerators, and storage areas
Provides support to other team members as required to ensure smooth and efficient overall operations
Maintains positive working relationships with all Dave & Buster's team members to foster a collaborative and productive work environment
Reasonable accommodations may be made to enable individuals with disabilities to perform these fundamental tasks
While performing the duties of a Drink Service Support team member, the individual will frequently need to:
Be approachable and able to maintain a friendly and courteous manner, even during busy periods
Be available to work flexible schedules, including days, evenings, and/or weekends, as required
Thrive in a dynamic, fast-paced environment with moderate to high noise levels
Be able to understand and effectively communicate instructions and information
Be able to lift and carry items such as beverage cases, ice containers, and bus tubs, weighing up to 30 pounds
Move efficiently within the bar service area and stand for extended periods of time
Be able to walk or stand for the entire duration of their scheduled shift
Frequently reach, bend, stoop, lift, and wipe down surfaces to maintain a clean and well-stocked bar area