Drink Service Support

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k plan
flexible schedule
Free games
team environment

Job Description

Dave & Buster's is a leading entertainment and dining venue known for its unique combination of a lively restaurant atmosphere with arcade gaming and sports viewing. Established as a premier chain across the United States, Dave & Buster's offers guests a fun and dynamic experience centered around great food, drinks, and entertainment. The company prides itself on delivering exceptional guest experiences supported by a welcoming, energetic environment and a team-oriented culture. Employees enjoy not only flexible scheduling but also opportunities for growth, comprehensive benefits, and a vibrant workplace. Dave & Buster's embraces diversity and is committed to equal employment opportunity, ensuring a respectful and inclusive experience for both guests and staff.

The Drink Service Support team member position at Dave & Buster's plays an indispensable role behind the scenes, contributing to the smooth operation of the bar service. This full-time or part-time role thrives in a fast-paced, high-energy atmosphere where multitasking and teamwork are essential. The primary responsibility is to assist bartenders by managing the bar supplies and organization, thus allowing bartenders to focus on delivering excellent and timely drink service. This role is vital to maintaining an upbeat and efficient bar environment that enhances the overall guest experience.

In this role, the Drink Service Support team member helps to replenish stock items, prepare garnishes, maintain ice supplies, and ensure the bar area is clean and organized at all times. Team members are expected to communicate effectively with bartenders and management to report any issues such as low stock or equipment malfunctions promptly. The position requires a positive attitude, the ability to anticipate bartender needs during peak hours, and the capability to respond swiftly to guest inquiries. Employees receive flexible scheduling options to balance personal commitments like school or another job alongside work. Benefits often include medical, dental, and vision insurance, a 401K plan, and the unique perk of complimentary games while on shift, reflecting the fun culture at Dave & Buster's.

With a focus on responsible alcohol service and safety, team members adhere to all company policies and legal requirements. Physical duties include frequent lifting of up to 30 pounds, standing for extended shifts, and performing routine cleaning tasks. This role is ideal for energetic individuals looking to contribute to a dynamic bar team while gaining experience in a hospitality environment that values teamwork, respect, and efficiency. The Drink Service Support team member helps ensure every guest's visit is memorable, contributing significantly to the vibrant atmosphere that defines Dave & Buster's.

Job Requirements

  • be approachable and able to maintain a friendly and courteous manner, even during busy periods
  • be available to work flexible schedules, including days, evenings, and/or weekends, as required
  • thrive in a dynamic, fast-paced environment with moderate to high noise levels
  • be able to understand and effectively communicate instructions and information
  • be able to lift and carry items such as beverage cases, ice containers, and bus tubs, weighing up to 30 pounds
  • move efficiently within the bar service area and stand for extended periods of time
  • be able to walk or stand for the entire duration of their scheduled shift
  • frequently reach, bend, stoop, lift, and wipe down surfaces to maintain a clean and well-stocked bar area

Job Qualifications

  • high school diploma or equivalent
  • previous experience in a restaurant or bar environment preferred
  • excellent communication and interpersonal skills
  • ability to work efficiently in a fast-paced team environment
  • strong time management and multitasking abilities
  • knowledge of responsible alcohol service practices is a plus

Job Duties

  • plays a key role in facilitating excellent drink service that complements our food and entertainment, contributing to a lively and enjoyable atmosphere for our guests
  • keeps the bartender and immediate supervisor informed of any low stock levels, spills, or equipment malfunctions, taking immediate action or suggesting solutions
  • provides efficient assistance by promptly replenishing bar supplies, preparing garnishes, and ensuring ice levels are maintained, helping to reduce wait times for guests
  • maintains a positive and helpful attitude while supporting the bartenders and anticipating their needs during peak service times
  • assists with guest inquiries by communicating information to the bartender and ensuring the bar area is well-maintained and organized for a positive guest interaction
  • supports the bartender by quickly and efficiently retrieving ingredients, glassware, and other necessary items
  • ensures that empty drinkware is collected and the bar area remains organized and presentable throughout service

Job Criteria

Experience

No experience required


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