Drink Service Support

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k plan
Free games

Job Description

Dave & Buster's is a premier entertainment and dining destination that combines delicious food, exciting games, and a vibrant atmosphere to create unforgettable experiences for guests of all ages. Established as a leader in the restaurant and entertainment industry, Dave & Buster's provides a unique blend of dining and gaming under one roof, making it a popular choice for family outings, celebrations, and casual nights out. The company prides itself on delivering exceptional customer service, innovative entertainment, and a dynamic work environment where team members are valued and encouraged to grow. With locations across the United States, Dave & Buster's is known for its lively entertainment zones featuring arcade games, virtual reality experiences, and sports viewing areas alongside a full-service restaurant and bar. This environment fosters camaraderie among team members and creates an exciting workplace where no two days are the same.

The Drink Service Support team member role at Dave & Buster's is an integral part of the overall guest experience, focusing on supporting the bar team to ensure smooth and efficient service in a high-energy, fast-paced environment. As a Drink Service Support team member, you will assist bartenders with various tasks including replenishing supplies, preparing garnishes, restocking inventory, and maintaining cleanliness in the bar service area. This role is essential for helping reduce wait times, keeping the bar organized, and enhancing guest satisfaction by allowing bartenders to focus on delivering outstanding drink service. The position offers flexible scheduling options that accommodate other commitments such as school or additional jobs, making it ideal for individuals seeking a balanced work-life setup.

Working at Dave & Buster's means being part of a fun, engaging team dedicated to creating memorable moments for guests while enjoying the unique perk of free games during and after work. The company values its employees and offers a comprehensive benefits package that may include medical, dental, and vision coverage, a 401K plan to support your financial future, and a positive, inclusive work culture. The Drink Service Support role is perfect for individuals who thrive in dynamic settings, enjoy multitasking, and excel at teamwork and communication. You will play a key behind-the-scenes role in facilitating excellent drink service that complements the overall food and entertainment experience. Your proactive support during peak times will ensure that guests receive prompt, high-quality service in a lively atmosphere.

The position requires physical stamina and the ability to work efficiently under pressure while maintaining a friendly demeanor and positive attitude. Responsibilities also include alerting supervisors to inventory shortages or equipment issues, maintaining safety and cleanliness standards, assisting with guest inquiries at the bar, and contributing to a collaborative team environment. Dave & Buster's is committed to equal opportunity employment and fosters a welcoming workplace that respects diversity and complies with all applicable laws. As a Drink Service Support team member, you will become an essential part of a well-loved brand dedicated to fun, food, and entertainment, gaining valuable experience in the hospitality and service industry while enjoying a rewarding and flexible job.

Job Requirements

  • must meet minimum legal age requirement for serving or handling alcoholic beverages as per local regulations
  • be approachable and able to maintain a friendly and courteous manner even during busy periods
  • be available to work flexible schedules including days, evenings, and/or weekends as required
  • thrive in a dynamic, fast-paced environment with moderate to high noise levels
  • be able to understand and effectively communicate instructions and information
  • be able to lift and carry items weighing up to 30 pounds
  • move efficiently within the bar service area and stand for extended periods of time
  • be able to walk or stand for the entire duration of their scheduled shift
  • frequently reach, bend, stoop, lift, and wipe down surfaces to maintain a clean and well-stocked bar area

Job Qualifications

  • high school diploma or equivalent preferred
  • previous experience in a bar or restaurant environment is a plus
  • ability to work well in a fast-paced, team-oriented setting
  • strong communication and interpersonal skills
  • basic knowledge of responsible alcohol service and safety regulations
  • ability to maintain a positive attitude and work ethic under pressure

Job Duties

  • play a key role in facilitating excellent drink service that complements our food and entertainment, keeps the bartender and immediate supervisor informed of any low stock levels, spills, or equipment malfunctions, provides efficient assistance by promptly replenishing bar supplies, preparing garnishes, and ensuring ice levels are maintained, maintains a positive and helpful attitude while supporting the bartenders and anticipating their needs during peak service times, assists with guest inquiries by communicating information to the bartender and ensuring the bar area is well-maintained and organized for a positive guest interaction, supports the bartender by quickly and efficiently retrieving ingredients, glassware, and other necessary items, ensures that empty drinkware is collected and the bar area remains organized and presentable throughout service

Job Criteria

Experience

No experience required


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