Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Job Description
Dave & Buster's is a leading restaurant and entertainment venue known for combining the excitement of arcade gaming with a full-service dining and bar experience. Established as a popular destination for families, friends, and professionals seeking fun and relaxation, Dave & Buster's offers a vibrant atmosphere filled with games, food, and drink tailored to create memorable experiences. With multiple locations across the United States, the company prides itself on fostering a lively and inclusive environment where guests can enjoy both the thrill of games and the comfort of quality dining. Employment at Dave & Buster's offers individuals the opportunity to join a dynamic team dedicated to providing outstanding guest service in a fast-paced and entertaining setting. The company values its employees and supports their growth by offering flexible scheduling, comprehensive benefits, and engaging perks such as free games after work hours.
The role of Drink Service Support team member at Dave & Buster's is essential to the smooth and efficient operation of the bar service area. This position serves as a critical link to the bartenders by managing the behind-the-scenes tasks that ensure timely and effective drink service. The Drink Service Support team member assists bartenders by preparing garnishes, replenishing supplies, organizing inventory, and maintaining a clean and welcoming bar environment. They play a vital role in reducing wait times and enhancing the overall guest experience by anticipating needs and facilitating the fast-paced workflow of the bar. This role is particularly well suited to individuals who enjoy multitasking, working in an energetic atmosphere, and contributing to a lively team environment. Flexible scheduling accommodates various commitments, making it ideal for students or those balancing multiple jobs. The position requires a friendly and helpful demeanor, the ability to communicate effectively with team members and guests, and adherence to safety and alcohol service regulations. Dave & Buster's commitment to employee well-being is reflected in its benefits package that may include medical, dental, and vision coverage, as well as a 401K plan to support financial planning for the future. Working at Dave & Buster's provides not only a job but also an opportunity to be part of an exciting, fun, and supportive workplace where professional growth and enjoyment go hand in hand.
The role of Drink Service Support team member at Dave & Buster's is essential to the smooth and efficient operation of the bar service area. This position serves as a critical link to the bartenders by managing the behind-the-scenes tasks that ensure timely and effective drink service. The Drink Service Support team member assists bartenders by preparing garnishes, replenishing supplies, organizing inventory, and maintaining a clean and welcoming bar environment. They play a vital role in reducing wait times and enhancing the overall guest experience by anticipating needs and facilitating the fast-paced workflow of the bar. This role is particularly well suited to individuals who enjoy multitasking, working in an energetic atmosphere, and contributing to a lively team environment. Flexible scheduling accommodates various commitments, making it ideal for students or those balancing multiple jobs. The position requires a friendly and helpful demeanor, the ability to communicate effectively with team members and guests, and adherence to safety and alcohol service regulations. Dave & Buster's commitment to employee well-being is reflected in its benefits package that may include medical, dental, and vision coverage, as well as a 401K plan to support financial planning for the future. Working at Dave & Buster's provides not only a job but also an opportunity to be part of an exciting, fun, and supportive workplace where professional growth and enjoyment go hand in hand.
Job Requirements
- minimum legal age to serve or handle alcoholic beverages as per local regulations
- ability to work flexible schedules including days, evenings, and/or weekends
- able to lift and carry items up to 30 pounds
- ability to stand and walk for extended periods
- able to maintain a friendly, courteous manner during busy periods
- ability to work in a fast-paced, loud environment
- able to comprehend and communicate instructions effectively
- physical ability to reach, bend, stoop, lift, and wipe surfaces regularly
Job Qualifications
- Must meet the minimum legal age requirement for serving or handling alcoholic beverages as per local regulations
- The physical demands described below are representative of what a Drink Service Support team member must be able to perform to successfully execute the essential functions of this job
Job Duties
- Get ready for excitement both during and after work
- As a crucial member of our Drink Service team, the Drink Service Support role ensures the seamless and efficient operation of the bar service area
- You will play a vital role in assisting our Bartenders, allowing them to concentrate on delivering exceptional drink service and crafting memorable experiences for our Guests
- Plays a key role in facilitating excellent drink service that complements our food and entertainment, contributing to a lively and enjoyable atmosphere for our Guests
- Keeps the Bartender and immediate supervisor informed of any low stock levels, spills, or equipment malfunctions, taking immediate action or suggesting solutions
- Provides efficient assistance by promptly replenishing bar supplies, preparing garnishes, and ensuring ice levels are maintained, helping to reduce wait times for Guests
- Maintains a positive and helpful attitude while supporting the Bartenders and anticipating their needs during peak service times
- Assists with Guest inquiries by communicating information to the Bartender and ensuring the bar area is well-maintained and organized for a positive Guest interaction
- Supports the Bartender by quickly and efficiently retrieving ingredients, glassware, and other necessary items
- Ensures that empty drinkware is collected and the bar area remains organized and presentable throughout service
- Alerts the Bartender or Manager to any Guest issues or concerns observed at the bar
- Adheres to all company policies and procedures regarding responsible alcohol service and safety regulations
- Responsible for stocking and organizing all bar-related inventory, including liquor, beer, wine, mixers, glassware, and garnishes, in designated storage locations
- Assists with periodic inventory counts of bar stock as needed
- Checks and replenishes all required bar supplies before, during, and after service periods
- Reports any shortages to the Manager
- Maintains the cleanliness and organization of the entire bar service area, including counters, shelves, refrigerators, and storage areas
- Provides support to other team members as required to ensure smooth and efficient overall operations
- Maintains positive working relationships with all Dave & Buster's team members to foster a collaborative and productive work environment
- Reasonable accommodations may be made to enable individuals with disabilities to perform these fundamental tasks
- While performing the duties of a Drink Service Support team member, the individual will frequently need to:
- Be approachable and able to maintain a friendly and courteous manner, even during busy periods
- Be available to work flexible schedules, including days, evenings, and/or weekends, as required
- Thrive in a dynamic, fast-paced environment with moderate to high noise levels
- Be able to understand and effectively communicate instructions and information
- Be able to lift and carry items such as beverage cases, ice containers, and bus tubs, weighing up to 30 pounds
- Move efficiently within the bar service area and stand for extended periods of time
- Be able to walk or stand for the entire duration of their scheduled shift
- Frequently reach, bend, stoop, lift, and wipe down surfaces to maintain a clean and well-stocked bar area
Job Criteria
Experience
No experience required
Job Location
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