Drink Service Support

Manor, TX, USA|Onsite

Job Overview

Employment Type

Part-time

Work Schedule

Flexible

Day Shifts

Weekend Shifts

Job Description

Dave & Buster's is a popular entertainment and dining venue that combines a lively restaurant and arcade experience, offering guests a unique environment for fun, food, and games. Known for its vibrant atmosphere, Dave & Buster's serves as a go-to destination for groups looking to enjoy exceptional food, a wide selection of beverages, and a thrilling interactive gaming experience. The company prides itself on creating memorable moments for guests of all ages while fostering a collaborative and enjoyable workplace for its employees. With locations across the United States and growing, Dave & Buster's continues to be a leader in the entertainment and hospitality industry, blending great service with an energetic ambiance.

The Drink Service Support team member at Dave & Buster's plays a vital behind-the-scenes role in maintaining the smooth operation of the bar area, ensuring that bartenders can focus on delivering outstanding drink service and guest experiences. This role is ideal for individuals who thrive in fast-paced, dynamic settings and enjoy multitasking while being part of a team dedicated to fun and excellent service. Flexible scheduling opportunities make this position a great fit for students or those balancing multiple commitments. Employees in this role will benefit from a positive team environment and a comprehensive benefits package including medical, dental, vision coverage, a 401(k) plan, and the exciting perk of free games.

As part of the Drink Service Support team, the individual will assist bartenders by replenishing bar supplies, preparing garnishes, maintaining ice levels, and ensuring the bar area remains clean and organized. This role requires constant communication with bartenders and supervisors to report low stock levels, spills, or equipment malfunctions promptly. The ideal candidate maintains a positive attitude, anticipates bartenders’ needs during busy periods, and helps provide a seamless, enjoyable experience for guests. Attention to detail is essential, especially when it comes to inventory management, restocking, and cleanliness standards. This position is crucial to maintaining the infectious energy and efficiency behind the bar, directly contributing to a lively entertainment atmosphere that Dave & Buster's is famous for.

The role demands physical activity, including lifting up to 30 pounds, standing or walking for the entire shift, and frequent bending and reaching. Safety and adherence to responsible alcohol service policies are a top priority. Dave & Buster's is committed to equal opportunity employment and ensures compliance with all relevant laws and regulations, including E-Verify participation where required. This position offers a chance to join a dynamic team, enjoy flexible work hours, and be part of a company that values its employees and fosters a fun, supportive work culture.

Job Requirements

must meet the minimum legal age requirement for serving or handling alcoholic beverages as per local regulations
be approachable and able to maintain a friendly and courteous manner even during busy periods
be available to work flexible schedules including days evenings and or weekends as required
thrive in a dynamic fast-paced environment with moderate to high noise levels
be able to understand and effectively communicate instructions and information
be able to lift and carry items such as beverage cases ice containers and bus tubs weighing up to 30 pounds
move efficiently within the bar service area and stand for extended periods of time
be able to walk or stand for the entire duration of the scheduled shift
frequently reach bend stoop lift and wipe down surfaces to maintain a clean and well-stocked bar area

Job Qualifications

Must meet the minimum legal age requirement for serving or handling alcoholic beverages as per local regulations
The physical demands described below are representative of what a Drink Service Support team member must be able to perform to successfully execute the essential functions of this job

Job Duties

Get ready for excitement both during and after work
As a crucial member of our Drink Service team, the Drink Service Support role ensures the seamless and efficient operation of the bar service area
You will play a vital role in assisting our Bartenders, allowing them to concentrate on delivering exceptional drink service and crafting memorable experiences for our Guests
Plays a key role in facilitating excellent drink service that complements our food and entertainment, contributing to a lively and enjoyable atmosphere for our Guests
Keeps the Bartender and immediate supervisor informed of any low stock levels, spills, or equipment malfunctions, taking immediate action or suggesting solutions
Provides efficient assistance by promptly replenishing bar supplies, preparing garnishes, and ensuring ice levels are maintained, helping to reduce wait times for Guests
Maintains a positive and helpful attitude while supporting the Bartenders and anticipating their needs during peak service times
Assists with Guest inquiries by communicating information to the Bartender and ensuring the bar area is well-maintained and organized for a positive Guest interaction
Supports the Bartender by quickly and efficiently retrieving ingredients, glassware, and other necessary items
Ensures that empty drinkware is collected and the bar area remains organized and presentable throughout service
Alerts the Bartender or Manager to any Guest issues or concerns observed at the bar
Adheres to all company policies and procedures regarding responsible alcohol service and safety regulations
Responsible for stocking and organizing all bar-related inventory, including liquor, beer, wine, mixers, glassware, and garnishes, in designated storage locations
Assists with periodic inventory counts of bar stock as needed
Checks and replenishes all required bar supplies before, during, and after service periods
Reports any shortages to the Manager
Maintains the cleanliness and organization of the entire bar service area, including counters, shelves, refrigerators, and storage areas
Provides support to other team members as required to ensure smooth and efficient overall operations
Maintains positive working relationships with all Dave & Buster's team members to foster a collaborative and productive work environment
Reasonable accommodations may be made to enable individuals with disabilities to perform these fundamental tasks
While performing the duties of a Drink Service Support team member, the individual will frequently need to:
Be approachable and able to maintain a friendly and courteous manner, even during busy periods
Be available to work flexible schedules, including days, evenings, and/or weekends, as required
Thrive in a dynamic, fast-paced environment with moderate to high noise levels
Be able to understand and effectively communicate instructions and information
Be able to lift and carry items such as beverage cases, ice containers, and bus tubs, weighing up to 30 pounds
Move efficiently within the bar service area and stand for extended periods of time
Be able to walk or stand for the entire duration of their scheduled shift
Frequently reach, bend, stoop, lift, and wipe down surfaces to maintain a clean and well-stocked bar area