Drink Service Support

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k plan
Free games
flexible scheduling
Employee Discounts

Job Description

Dave & Buster's is a premier entertainment and dining destination known for combining great food, exciting games, and a vibrant bar scene to create an unforgettable experience for guests of all ages. Established as a leader in the entertainment industry, Dave & Buster's offers a unique blend of casual dining and interactive entertainment, making it a popular hotspot for families, friends, and corporate events alike. The company prides itself on providing a lively atmosphere where guests can enjoy a meal and engage in a variety of arcade and virtual games, delivering fun and excitement beyond the typical restaurant experience. With locations across the United States and Canada, Dave & Buster's continues to maintain a strong reputation for quality service, innovative entertainment, and a welcoming environment.

The Drink Service Support team member role at Dave & Buster's is an integral position designed to keep the bar area running smoothly and efficiently, directly contributing to the overall guest experience. This position is well-suited for individuals who thrive in a fast-paced, energetic environment and are skilled at multitasking while supporting a dynamic bar team. The role involves assisting bartenders by replenishing supplies, preparing garnishes, maintaining ice levels, and ensuring the bar area is clean and organized throughout service periods. Drink Service Support team members play a key role in facilitating excellent drink service that complements Dave & Buster's signature food and entertainment offerings, ultimately helping to create a lively and enjoyable atmosphere for all guests.

The position offers flexible scheduling options to accommodate various life commitments, including school or other jobs, making it an excellent opportunity for those seeking part-time or flexible employment. In addition to the dynamic work environment, employees enjoy the benefit of connecting with a friendly, supportive team and gaining experience in a high-volume bar setting. Dave & Buster's values its employees and offers a comprehensive benefits package for many positions, which may include medical, dental, and vision coverage, a 401K plan, and the unique perk of free games both during and after work hours. This combination of benefits and work culture fosters a positive and motivating workplace, encouraging team members to grow and excel.

As a Drink Service Support team member, responsibilities extend beyond simple assistance. The role requires maintaining open communication with bartenders and supervisors about stock levels, spills, equipment malfunctions, or guest concerns, ensuring prompt action is taken to resolve any issues. The position demands a proactive and attentive approach, anticipating the needs of bartenders during peak service times and supporting guest inquiries by relaying important information. Additionally, team members are entrusted with adhering strictly to all company policies regarding responsible alcohol service and safety regulations, supporting the company’s commitment to a safe and enjoyable environment.

Physical demands of the role include being able to lift and carry up to 30 pounds, stand or walk for long periods, and perform frequent reaching, bending, stooping, and wiping down surfaces. This ensures the bar service area remains clean, well-stocked, and organized, critical factors in maintaining operational efficiency. The role is crucial in sustaining a positive guest experience by ensuring the bar area is not only functional but also presentable at all times.

Overall, the Drink Service Support team member role at Dave & Buster's offers an exciting opportunity to be part of a vibrant team within a leading entertainment and dining company. The position combines physical activity with hospitality skills, offering growth potential and a lively work environment where each shift brings new challenges and opportunities. It is an ideal job for individuals eager to enhance their service skills, work in a team-oriented setting, and contribute to a fun and dynamic atmosphere where guests come to play, relax, and enjoy.

Job Requirements

  • be approachable and able to maintain a friendly and courteous manner even during busy periods
  • be available to work flexible schedules including days, evenings, and/or weekends as required
  • thrive in a dynamic, fast-paced environment with moderate to high noise levels
  • be able to understand and effectively communicate instructions and information
  • be able to lift and carry items such as beverage cases, ice containers, and bus tubs weighing up to 30 pounds
  • move efficiently within the bar service area and stand for extended periods of time
  • be able to walk or stand for the entire duration of their scheduled shift
  • frequently reach, bend, stoop, lift, and wipe down surfaces to maintain a clean and well-stocked bar area

Job Qualifications

  • be able to understand and effectively communicate instructions and information
  • maintain a friendly and courteous manner even during busy periods
  • work flexible schedules including days, evenings, and/or weekends
  • thrive in a dynamic, fast-paced environment with moderate to high noise levels
  • meet the minimum legal age requirement for serving or handling alcoholic beverages
  • maintain positive working relationships with team members to foster collaboration and productivity

Job Duties

  • plays a key role in facilitating excellent drink service that complements food and entertainment, contributing to a lively and enjoyable atmosphere for guests
  • keeps the bartender and immediate supervisor informed of any low stock levels, spills, or equipment malfunctions, taking immediate action or suggesting solutions
  • provides efficient assistance by promptly replenishing bar supplies, preparing garnishes, and ensuring ice levels are maintained, helping to reduce wait times for guests
  • maintains a positive and helpful attitude while supporting the bartenders and anticipating their needs during peak service times
  • assists with guest inquiries by communicating information to the bartender and ensuring the bar area is well-maintained and organized for a positive guest interaction
  • supports the bartender by quickly and efficiently retrieving ingredients, glassware, and other necessary items
  • ensures that empty drinkware is collected and the bar area remains organized and presentable throughout service

Job Criteria

Experience

No experience required


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