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Drink Service Support

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts

Job Description

Dave & Buster's is a premier entertainment and dining destination known for combining great food, drinks, and interactive games in a lively and welcoming environment. Established as a leader in the restaurant and entertainment industry, Dave & Buster's provides an exciting venue where guests of all ages can enjoy an unforgettable experience. With locations across the United States and beyond, the company prides itself on delivering exceptional guest service, innovative entertainment options, and a vibrant atmosphere that brings people together for fun and memorable occasions. Known for its dynamic, fast-paced environment, Dave & Buster's is committed to fostering a positive... Show More

Job Requirements

  • be able to lift and carry up to 30 pounds
  • stand or walk for extended periods
  • communicate effectively with team members and guests
  • work flexible schedules including evenings and weekends
  • maintain a friendly and courteous attitude under pressure
  • comply with all company policies and responsible alcohol service regulations
  • meet the minimum legal age requirement for serving or handling alcoholic beverages

Job Qualifications

  • Must meet the minimum legal age requirement for serving or handling alcoholic beverages as per local regulations
  • The physical demands described below are representative of what a Drink Service Support team member must be able to perform to successfully execute the essential functions of this job

Job Duties

  • Get ready for excitement both during and after work
  • As a crucial member of our Drink Service team, the Drink Service Support role ensures the seamless and efficient operation of the bar service area
  • You will play a vital role in assisting our Bartenders, allowing them to concentrate on delivering exceptional drink service and crafting memorable experiences for our Guests
  • Plays a key role in facilitating excellent drink service that complements our food and entertainment, contributing to a lively and enjoyable atmosphere for our Guests
  • Keeps the Bartender and immediate supervisor informed of any low stock levels, spills, or equipment malfunctions, taking immediate action or suggesting solutions
  • Provides efficient assistance by promptly replenishing bar supplies, preparing garnishes, and ensuring ice levels are maintained, helping to reduce wait times for Guests
  • Maintains a positive and helpful attitude while supporting the Bartenders and anticipating their needs during peak service times
  • Assists with Guest inquiries by communicating information to the Bartender and ensuring the bar area is well-maintained and organized for a positive Guest interaction
  • Supports the Bartender by quickly and efficiently retrieving ingredients, glassware, and other necessary items
  • Ensures that empty drinkware is collected and the bar area remains organized and presentable throughout service
  • Alerts the Bartender or Manager to any Guest issues or concerns observed at the bar
  • Adheres to all company policies and procedures regarding responsible alcohol service and safety regulations
  • Responsible for stocking and organizing all bar-related inventory, including liquor, beer, wine, mixers, glassware, and garnishes, in designated storage locations
  • Assists with periodic inventory counts of bar stock as needed
  • Checks and replenishes all required bar supplies before, during, and after service periods
  • Reports any shortages to the Manager
  • Maintains the cleanliness and organization of the entire bar service area, including counters, shelves, refrigerators, and storage areas
  • Provides support to other team members as required to ensure smooth and efficient overall operations
  • Maintains positive working relationships with all Dave & Buster's team members to foster a collaborative and productive work environment
  • Reasonable accommodations may be made to enable individuals with disabilities to perform these fundamental tasks
  • While performing the duties of a Drink Service Support team member, the individual will frequently need to:
  • Be approachable and able to maintain a friendly and courteous manner, even during busy periods
  • Be available to work flexible schedules, including days, evenings, and/or weekends, as required
  • Thrive in a dynamic, fast-paced environment with moderate to high noise levels
  • Be able to understand and effectively communicate instructions and information
  • Be able to lift and carry items such as beverage cases, ice containers, and bus tubs, weighing up to 30 pounds
  • Move efficiently within the bar service area and stand for extended periods of time
  • Be able to walk or stand for the entire duration of their scheduled shift
  • Frequently reach, bend, stoop, lift, and wipe down surfaces to maintain a clean and well-stocked bar area

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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