Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $7.25 - $11.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k plan
Free games
flexible schedules
Paid Time Off

Job Description

Dave & Buster's is a leading entertainment and dining company that offers a unique combination of food, drinks, and games, providing an ideal environment for celebrating all-out fun. Founded to deliver an unparalleled guest experience, Dave & Buster's has grown into a popular destination where guests of all ages can enjoy delicious meals paired with thrilling arcade games and sports viewing. The company prides itself on creating a warm, fun, and engaging atmosphere that promotes social interaction and entertainment. Each location features a dynamic team working together to ensure every guest leaves with a memorable experience. Dave & Buster's operates with a culture that values teamwork, innovation, and exceptional customer service, making it a great place to work for individuals who thrive in energetic and fast-paced environments.

This position is crucial in maintaining the high standards that Dave & Buster's is known for. As a team member responsible for preparing and delivering drinks, you will be the expert in making sure all beverages look amazing and reach guests promptly. Your role goes beyond simple service; you will be actively supporting the restaurant’s operations by keeping service stations clean, stocked, and ready to ensure seamless and efficient service. This job offers flexibility in scheduling, making it suitable for students or individuals seeking part-time hours that can accommodate other commitments. You will be working alongside friendly coworkers who contribute to a positive work environment. The position also offers a competitive hourly pay rate ranging from 7.25 to 11 dollars per hour, reflecting the company's commitment to rewarding hard work.

Beyond the practical aspects of the job, this role requires a strong focus on guest satisfaction. You will be delivering non-alcoholic drinks, ensuring each drink is garnished beautifully and arrives at the table quickly. You will assist in bussing and resetting tables to maintain order and cleanliness, helping to create a welcoming dining space. Additionally, you will be involved in greeting guests and providing knowledge about menu items, enhancing guests' overall experience. Compliance with sanitation and alcohol awareness policies is mandatory to uphold safety and quality standards. The job demands excellent communication skills, the ability to work well under pressure, and a proactive approach to solving problems and assisting teammates. If you are someone who enjoys a fast-paced and engaging environment where no two days are the same, and you like interacting with guests while being part of a team, this role at Dave & Buster's presents an excellent opportunity to grow your hospitality skills while enjoying a fun and rewarding work culture.

Job Requirements

  • must be at least 18 years of age
  • able to work days, nights, and weekends as required
  • able to work in noisy, fast-paced environment
  • able to read and write handwritten notes
  • able to lift and carry up to 30 pounds
  • able to stand or walk for 100% of the shift
  • able to reach, bend, and stoop frequently
  • comply with dress code requirements

Job Qualifications

  • high school diploma or equivalent preferred
  • prior experience in hospitality or food and beverage service is a plus
  • strong communication and interpersonal skills
  • ability to work in a fast-paced environment
  • basic knowledge of sanitation and alcohol awareness procedures
  • customer service oriented
  • ability to follow instructions and work in a team
  • ability to read and communicate in English
  • ability to maintain professionalism and a positive attitude

Job Duties

  • deliver an unparalleled guest experience through food, drinks, and games
  • keep immediate supervisor informed of problems or unusual matters
  • create a warm, fun atmosphere for guests and team members
  • adhere to company sanitation procedures
  • follow alcohol awareness procedures for preventing intoxication
  • assess guest demeanor and notify manager when necessary
  • make and deliver non-alcoholic drinks to guests
  • ensure drinks are properly garnished and delivered timely
  • assist in clearing dishes and refilling beverages
  • assist in bussing and resetting tables
  • restock and prepare supplies
  • check back with guests after delivery
  • greet newly seated guests
  • maintain thorough understanding of menu items
  • work efficiently following the "full hands in, full hands out" philosophy
  • assist other team members as needed
  • keep station clean and organized
  • assist in party setup and breakdown
  • maintain favorable working relationships
  • communicate enthusiastically with guests
  • dress in proper dress code and look professional

Job Criteria

Experience

Entry Level (1-2 years)


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