Job Overview

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Employment Type

Part-time
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Career development opportunities
flexible scheduling
team environment

Job Description

Dave & Buster's is a renowned entertainment and dining establishment celebrated for its unique blend of delicious food, exciting games, and vibrant atmosphere tailored for maximum fun and enjoyment. As a leading player in the hospitality and entertainment industry, Dave & Buster's aims to create memorable experiences for their guests by offering an exceptional combination of dining and interactive entertainment in a lively environment. With locations across the United States, the company is dedicated to fostering a fun and engaging experience that appeals to a diverse customer base, ranging from families to adults seeking a dynamic night out.

The role of Drink Runner at Dave & Buster's is a vital position within the service team that significantly impacts the guest experience. This position is responsible for delivering beverage orders promptly and accurately, serving as the crucial link between the bar and the guests. The Drink Runner’s primary focus is to ensure that guests receive their drinks efficiently, complementing the high-quality food and engaging games provided by the venue. This role requires a personable and energetic individual who thrives in a fast-paced, lively environment and can maintain a positive attitude even during peak times.

As a Drink Runner, you will contribute to an exceptional guest experience by managing multiple orders simultaneously, communicating effectively with bartenders and servers, and resolving any issues or delays proactively. You will greet guests warmly, handle drink delivery with professionalism, and assist with any immediate questions or needs related to beverages. Additionally, your role involves maintaining cleanliness and organization within the bar area, ensuring that all drink-related supplies are stocked and glassware is replenished. Your attention to detail helps uphold the quality and presentation of every beverage served.

This position demands physical stamina and the ability to carry trays weighing up to 30 pounds while standing or walking for extended periods. Strong communication skills and the ability to multitask under pressure are essential, as is the commitment to practicing responsible beverage service in accordance with company policies and legal regulations. Working various shifts, including nights and weekends, is expected to meet business needs and provide consistent service excellence.

As part of the Dave & Buster’s team, you will be encouraged to foster a cooperative work environment that promotes high morale and efficient service delivery. With a supportive team culture and opportunities to work in a thrilling entertainment setting, this role offers a unique experience for anyone passionate about hospitality and customer service. Employment at Dave & Buster’s is based on equal opportunity principles, ensuring fair treatment and inclusion for all employees, alongside compliance with all applicable employment laws and regulations.

Job Requirements

  • Must be at least the minimum legal age to serve alcohol
  • able to lift and carry trays weighing up to 30 pounds
  • able to stand and walk for extended periods
  • comfortable working in a noisy, fast-paced environment
  • available to work days, nights, weekends, and holidays
  • friendly and approachable demeanor
  • able to read and understand drink orders
  • able to communicate effectively with team members

Job Qualifications

  • High school diploma or equivalent
  • previous experience in a fast-paced hospitality or food service environment preferred
  • excellent communication and interpersonal skills
  • ability to multitask and work efficiently under pressure
  • customer service oriented
  • knowledge of responsible alcohol service
  • ability to work well in a team environment

Job Duties

  • Deliver beverage orders efficiently and accurately to guest tables
  • communicate any issues or delays promptly to bartenders or managers
  • manage multiple drink orders simultaneously
  • maintain a friendly and energetic demeanor when serving guests
  • assist guests with immediate drink-related needs or questions
  • keep the bar area clean and organized
  • restock bar supplies and glassware as needed

Job Criteria

Experience

No experience required


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