Job Overview

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Employment Type

Part-time
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Training and development opportunities

Job Description

Dave & Buster's is a premier entertainment and dining destination known for its unique blend of exciting games, delicious food, and vibrant atmosphere. Established as a leader in the hospitality and entertainment industry, Dave & Buster's offers guests an all-in-one experience where they can enjoy upscale dining and an extensive selection of arcade games and interactive experiences. Committed to exceptional customer service, the company fosters an inclusive and dynamic work environment that supports growth and development for its employees. As a recognized brand with numerous locations across the country, Dave & Buster's emphasizes a culture of teamwork, respect, and continuous improvement to maintain its status as a favorite gathering spot for families, friends, and colleagues.

In the role of Drink Runner at Dave & Buster's, you become a crucial part of the service team that enhances guest satisfaction by ensuring timely and accurate delivery of beverages. This position serves as the vital link between the bar and guests, directly contributing to a seamless and enjoyable dining and entertainment experience. Your responsibility is to efficiently deliver a diverse range of drinks, including alcoholic and non-alcoholic beverages, while maintaining a friendly and energetic presence that reflects the lively environment of Dave & Buster's. The job requires excellent communication skills to coordinate with the bartenders and servers, manage multiple orders, and address any issues or special requests swiftly.

As a Drink Runner, you will be expected to handle physical demands such as lifting trays weighing up to 30 pounds, standing and walking for extended periods, and maintaining cleanliness in the service area. The role demands a positive attitude and the ability to thrive in a fast-paced, often noisy setting, ensuring guests feel welcomed and valued throughout their visit. You will assist in bar supply management, support bartenders with garnishes and glassware, and uphold responsible beverage service policies according to company standards and legal regulations. By working collaboratively with your team, you help create an atmosphere of fun, safety, and efficiency that keeps guests returning.

The role offers a unique opportunity to gain hospitality experience in a vibrant environment, hone multitasking and customer service skills, and be part of a well-established company renowned for its entertainment offerings. Whether you're interacting with guests, coordinating orders behind the scenes, or supporting your team on the floor, your contribution as a Drink Runner is pivotal to delivering the high-quality service Dave & Buster's is known for. This position typically requires availability for various shifts, including days, nights, and weekends to meet the dynamic needs of the restaurant and entertainment venue.

Job Requirements

  • Meet minimum age requirement for serving alcohol
  • Be available to work a variety of shifts including days, nights, and weekends
  • Ability to lift and carry trays weighing up to 30 pounds
  • Ability to stand and walk for extended periods
  • Capability to read and understand drink orders
  • Maintain a friendly and approachable demeanor
  • Thrive in a noisy and fast-paced environment

Job Qualifications

  • Ability to communicate effectively
  • Friendly and energetic demeanor
  • Capacity to manage multiple tasks simultaneously
  • Knowledge of responsible beverage service policies
  • Experience in a fast-paced hospitality environment is a plus
  • Ability to maintain a clean and organized workspace

Job Duties

  • Deliver beverages efficiently to guest tables
  • Communicate with bartenders and managers about drink orders and issues
  • Manage multiple drink orders simultaneously
  • Maintain a friendly and positive attitude during service
  • Assist guests with drink-related questions and direct them to bartenders or servers when needed
  • Keep work area clean and organized
  • Alert management to any guest dissatisfaction with drinks or service

Job Criteria

Experience

No experience required


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