Drink Runner

Job Overview

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Employment Type

Temporary
Full-time
Part-time
Hourly
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development opportunities
flexible scheduling

Job Description

Dave & Buster's is a leading entertainment and dining venue known for combining delicious food, exciting games, and an energetic atmosphere to create memorable experiences for guests of all ages. Established with the goal of providing fun, interactive, and engaging environments, Dave & Buster's has grown into a popular destination for families, friends, and corporate events across multiple locations. The company prides itself on exceptional customer service, innovative entertainment options, and a vibrant atmosphere where guests can enjoy great food, refreshing beverages, and a wide array of interactive games all under one roof. The establishment is committed to fostering an inclusive, respectful, and team-oriented workplace, where employees feel valued and empowered to deliver the best guest experiences possible. Employment at Dave & Buster's offers a dynamic environment suited to individuals who thrive in fast-paced, engaging settings with a focus on guest satisfaction and teamwork.

In the role of Drink Runner, you will be an essential link between the bar and guests, ensuring the swift and accurate delivery of beverage orders. Your contribution directly impacts guest satisfaction by maintaining a seamless flow of drink service, complementing the overall dining and gaming experience. This position demands strong communication skills and the ability to manage multiple drink orders concurrently while maintaining a friendly, energetic demeanor. You will be responsible not only for delivering drinks but also for assisting guests with immediate beverage needs, maintaining cleanliness and organization in the bar area, and collaborating closely with bartenders and servers to optimize service efficiency. The suitable candidate must be able to thrive in a lively and sometimes noisy environment, handle physical demands such as lifting trays of drinks and standing for extended periods, and adhere strictly to responsible alcohol service policies and all relevant regulations.

As a Drink Runner at Dave & Buster's, you will have the opportunity to engage with guests in a social and fun environment while supporting the service team in creating a memorable experience for every visitor. Your role is critical in maintaining the pace and quality of beverage service, ensuring that all guests receive prompt attention and enjoy their drinks in perfect condition. You will be proactive in communicating with supervisors about any issues or delays with drink orders and handling guest concerns with professionalism and care. The position also involves some support tasks, including stocking bar supplies, ensuring glassware availability, and maintaining the cleanliness of delivery equipment. Overall, your energetic service and positive attitude will contribute to the vibrant atmosphere Dave & Buster's is known for, making every guest's visit enjoyable and rewarding. This is a fantastic opportunity for individuals seeking an active, guest-focused role within a top entertainment and dining company, offering the potential for growth and development in the hospitality industry.

Job Requirements

  • Minimum age requirement to serve or handle alcoholic beverages as per local regulations
  • Ability to lift and carry trays of drinks weighing up to 30 pounds
  • Capability to stand and walk for extended periods
  • Availability to work various shifts including nights, weekends, and holidays
  • Ability to communicate effectively and read drink orders accurately
  • Comfortable working in a noisy, lively environment
  • Maintain a friendly and approachable demeanor throughout shift

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in hospitality or food and beverage service preferred
  • Strong communication and interpersonal skills
  • Ability to handle multiple tasks in a fast-paced environment
  • Customer service-oriented with a friendly and positive attitude
  • Basic knowledge of responsible alcohol service laws
  • Ability to work well within a team environment

Job Duties

  • Deliver beverages efficiently and accurately to guest tables
  • Communicate promptly with bartender or manager about any issues or delays
  • Maintain a friendly and energetic demeanor during service
  • Assist guests with immediate drink-related needs and direct them to bartenders or servers if necessary
  • Keep work area clean and organized for efficient movement between bar and guests
  • Alert management of any guest dissatisfaction with drinks or service
  • Assist with stocking, organizing bar supplies, and maintaining cleanliness in service areas

Job Criteria

Experience

Entry Level (1-2 years)


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