Drink Runner

Little Elm, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Hourly

Work Schedule

Day Shifts

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

flexible schedule

team environment

Job Description

Dave & Buster's is a premier entertainment and dining venue that combines a full-service restaurant and an exciting arcade atmosphere, offering guests a unique and memorable experience. Founded with the mission to create a place where people can eat, drink, play games, and enjoy watching sports or live events, Dave & Buster's has grown into a nationally recognized brand synonymous with fun, excitement, and social engagement. With numerous locations across the United States, Dave & Buster's thrives on delivering top-quality food and beverage options, alongside a vibrant gaming environment that appeals to a wide range of customers, from families to young adults and groups of friends.

The company takes pride in fostering a lively and welcoming atmosphere where guests can relax, celebrate, and experience unforgettable entertainment. Its commitment to excellent customer service, innovative gaming experiences, and a diverse menu offerings makes it a standout in the hospitality and entertainment industry.

The Drink Runner plays an essential role within this dynamic environment. As a key member of the service team, the Drink Runner is responsible for ensuring that beverage orders are delivered swiftly and accurately, directly enhancing the guest experience. This role acts as the crucial link between the bar and guest tables, facilitating timely communication and delivery of drinks, contributing to a seamless dining and entertainment experience. The position requires energetic, friendly individuals who can maintain a positive and approachable demeanor even during the busiest times. Their responsibilities include managing multiple drink orders, assisting guests with drink-related needs, and coordinating with bartenders and servers to uphold service efficiency.

Additionally, the Drink Runner must adhere to company policies and legal requirements regarding alcohol service, demonstrating responsible service practices. The role also involves maintaining cleanliness and organization in work areas, supporting bar operations, and contributing to an overall positive team environment. This position is ideal for individuals who thrive in fast-paced, sociable settings and enjoy interacting with people while playing a pivotal role in enhancing guest satisfaction at a lively entertainment venue.

Job Requirements

Must be of legal age to serve or handle alcoholic beverages
able to lift and carry trays weighing up to 30 pounds
capable of standing and walking for extended periods
able to work in a fast-paced, noisy environment
ability to read and understand drink orders
availability to work various shifts including weekends
maintain a friendly and approachable demeanor throughout shifts

Job Qualifications

Ability to maintain a friendly and approachable demeanor
strong communication skills to effectively coordinate with bar staff and servers
ability to multitask and manage multiple drink orders simultaneously
knowledge of responsible beverage service and adherence to company policies
ability to assist guests courteously and efficiently
ability to maintain cleanliness and organization in work areas
ability to work effectively as part of a team
willingness to work flexible shifts including days, nights, and weekends

Job Duties

Contributes to an exceptional guest experience by efficiently delivering a wide array of beverages
keeps the supervising bartender or manager promptly informed of any issues, delays, or special requests related to drink orders
ensures the timely and correct delivery of drinks to guest tables, managing multiple orders simultaneously
approaches drink delivery with a friendly and energetic demeanor, maintaining a positive attitude
assists guests with any immediate drink-related needs or questions and directs them to appropriate staff
maintains a clean and organized work area for efficient movement
alerts bartender or manager to any guest dissatisfaction and practices responsible beverage service
assists with stocking and organizing bar supplies
may prepare garnishes or maintain bar area cleanliness
checks and replenishes glassware and drink supplies
ensures professional presentation of beverages on delivery trays
collaborates with servers and bartenders to ensure seamless service
fosters a positive team environment and meets minimum age requirements for alcohol handling