Job Overview

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Employment Type

Part-time
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Team-oriented environment
Career development opportunities

Job Description

Dave & Buster's is a renowned entertainment and dining establishment known for combining delicious food, exciting games, and a vibrant atmosphere to create an unforgettable experience for guests of all ages. Founded to provide a place where friends and families can gather for fun, food, and entertainment, Dave & Buster's has grown into a popular destination across the United States, famed for its lively environment and exceptional customer service. The company offers a wide range of activities including arcade games, virtual reality experiences, and sports viewing, paired with a full-service restaurant and bar that serves up a variety of beverages and meals. The team at Dave & Buster's is dedicated to maintaining a friendly, engaging, and safe environment that ensures every guest leaves with a smile.

The role of a Drink Runner at Dave & Buster's is pivotal in enhancing the guest experience by ensuring beverages are delivered swiftly and accurately, bridging the gap between the bar and guest tables. As a key member of the service team, the Drink Runner is responsible for the efficient delivery of drinks, supporting both bartenders and servers, and contributing to the overall smooth operation of service during busy periods. This position requires a proactive and energetic individual who thrives in a fast-paced environment and can maintain a positive attitude under pressure. The Drink Runner plays an essential role in guest satisfaction, helping to create a seamless and enjoyable dining and entertainment experience by ensuring beverage orders are met promptly and professionally. This job entails multitasking between different tables, managing multiple orders, and communicating effectively with other team members and guests. Attention to detail, excellent customer service skills, and the ability to work collaboratively are crucial in this role. The position often involves physical activity such as standing, walking, and lifting trays of drinks, making stamina and a friendly, approachable demeanor important qualities for success. This role also supports responsible beverage service by adhering to all legal and company policies related to alcohol handling. Overall, the Drink Runner role offers an exciting opportunity to be part of a dynamic team environment where hospitality and guest satisfaction are at the heart of every interaction.

Job Requirements

  • be available to work various shifts including days, nights, and weekends
  • be able to lift and carry trays up to 30 pounds
  • ability to stand and walk throughout the facility for extended periods
  • maintain a friendly and smiling demeanor
  • thrive in loud, busy, and fast-paced work environments
  • read and understand drink orders
  • communicate effectively with bar staff and servers

Job Qualifications

  • minimum age requirement for handling alcoholic beverages as per local regulations
  • ability to maintain friendly and approachable demeanor
  • effective communication skills
  • capable of multitasking in fast-paced environments
  • team collaboration skills
  • basic knowledge of beverage service and safety
  • physical stamina for standing and walking extended periods

Job Duties

  • deliver beverage orders to guest tables swiftly and accurately
  • communicate any issues, delays, or special requests to bartenders or management
  • maintain a positive and energetic demeanor while interacting with guests
  • assist guests with drink-related needs or questions and direct them appropriately
  • keep the work area clean and organized to ensure efficient service
  • stock and organize bar supplies as needed
  • collaborate with servers and bartenders to provide seamless service

Job Criteria

Experience

Entry Level (1-2 years)


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