Job Overview
Employment Type
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Job Description
Dave & Buster's is a renowned entertainment and dining establishment that combines the excitement of arcade games with a vibrant restaurant and bar atmosphere. Established as a leading brand in the entertainment industry, Dave & Buster's offers guests a unique blend of delicious food, wide-ranging beverage options, and engaging games all under one roof. The brand is dedicated to providing an energetic and fun environment where guests can enjoy high-quality service, great food, and a memorable experience with friends and family. Known for its upbeat atmosphere and excellent customer service, Dave & Buster's is committed to fostering a welcoming environment that appeals to a broad demographic including families, young adults, and corporate groups.
The role of a Drink Runner at Dave & Buster's is integral to the smooth operation of the bar and overall guest experience. As a Drink Runner, you will be the crucial link between the bar and guests, ensuring orders are delivered swiftly and accurately. This position focuses on supporting bartenders and servers by handling beverage delivery, thus enabling the service team to maintain a seamless flow of operations during busy periods. The ideal candidate will demonstrate a friendly and energetic attitude, be highly organized, and possess excellent communication skills. This role demands multitasking capabilities as you will manage multiple orders while maintaining a positive demeanor. The position involves ensuring that drinks are served within company guidelines and legal regulations, contributing to responsible alcohol service. Additionally, as a Drink Runner, you will assist in maintaining the bar area, restocking supplies, and ensuring that the presentation of beverages meets Dave & Buster’s high standards.
In this fast-paced environment, the Drink Runner is essential to maintaining both speed and service quality. You will be responsible for alerting management and bartenders to any service issues or guest concerns, proactively seeking solutions to ensure guest satisfaction. This role requires physical stamina as it involves continuous movement, standing, and carrying trays of drinks weighing up to 30 pounds. Being attentive to details such as cleanliness, timely delivery, and guest interaction will help you excel. Furthermore, you will foster positive teamwork with other staff members, contributing to a harmonious and efficient work environment.
Overall, this full-time or part-time position with variable shifts including nights and weekends offers an exciting opportunity to be part of a vibrant team in an established entertainment company. Dave & Buster's provides an engaging workplace where employees can grow their skills in hospitality service while contributing to an unforgettable guest experience. The role fosters professional development in a lively setting known for fun and excellent customer service, making it an excellent stepping stone in the hospitality and entertainment industry.
The role of a Drink Runner at Dave & Buster's is integral to the smooth operation of the bar and overall guest experience. As a Drink Runner, you will be the crucial link between the bar and guests, ensuring orders are delivered swiftly and accurately. This position focuses on supporting bartenders and servers by handling beverage delivery, thus enabling the service team to maintain a seamless flow of operations during busy periods. The ideal candidate will demonstrate a friendly and energetic attitude, be highly organized, and possess excellent communication skills. This role demands multitasking capabilities as you will manage multiple orders while maintaining a positive demeanor. The position involves ensuring that drinks are served within company guidelines and legal regulations, contributing to responsible alcohol service. Additionally, as a Drink Runner, you will assist in maintaining the bar area, restocking supplies, and ensuring that the presentation of beverages meets Dave & Buster’s high standards.
In this fast-paced environment, the Drink Runner is essential to maintaining both speed and service quality. You will be responsible for alerting management and bartenders to any service issues or guest concerns, proactively seeking solutions to ensure guest satisfaction. This role requires physical stamina as it involves continuous movement, standing, and carrying trays of drinks weighing up to 30 pounds. Being attentive to details such as cleanliness, timely delivery, and guest interaction will help you excel. Furthermore, you will foster positive teamwork with other staff members, contributing to a harmonious and efficient work environment.
Overall, this full-time or part-time position with variable shifts including nights and weekends offers an exciting opportunity to be part of a vibrant team in an established entertainment company. Dave & Buster's provides an engaging workplace where employees can grow their skills in hospitality service while contributing to an unforgettable guest experience. The role fosters professional development in a lively setting known for fun and excellent customer service, making it an excellent stepping stone in the hospitality and entertainment industry.
Job Requirements
- be available to work various shifts, including days, nights, and weekends
- ability to read and understand drink orders
- ability to lift and carry trays of drinks weighing up to 30 pounds
- ability to stand and walk for extended periods
- ability to maintain a positive and friendly demeanor
- ability to move, reach, bend, stoop, and wipe down surfaces
- meet minimum age requirements for serving alcohol
Job Qualifications
- The physical demands outlined below are representative of what a Drink Runner must be able to do to successfully perform the essential functions of this job
Job Duties
- As a vital part of our service team, the Drink Runner plays a crucial role in ensuring our guests receive their beverage orders swiftly and accurately
- You'll be a key link between the bar and our guests, contributing directly to their overall enjoyment and a seamless dining and entertainment experience
- Contributes to an exceptional guest experience by efficiently delivering a wide array of beverages, complementing our delicious food and exciting games, all within an atmosphere geared towards maximum fun
- Keeps the supervising bartender or manager promptly informed of any issues, delays, or special requests related to drink orders, and proactively seeks solutions or suggests alternative actions
- Ensures the timely and correct delivery of drinks to guest tables, managing multiple orders simultaneously and communicating any potential delays to guests or service staff as needed
- Approaches drink delivery with a friendly and energetic demeanor, maintaining a positive attitude even during busy periods
- Smiles and acknowledges guests upon arrival at their table
- Assists guests with any immediate drink-related needs or questions upon delivery and can direct them to the appropriate server or bartender for further assistance or recommendations
- Maintains a clean and organized work area, ensuring efficient movement between the bar and guest tables
- Bids farewell to guests upon drink delivery, ensuring their satisfaction with their beverages and inviting them to enjoy the rest of their Dave & Buster's experience
- Alerts the bartender or manager to any guest who appears dissatisfied with their drinks or the service
- Practices responsible beverage service and adheres to all company policies and legal regulations regarding alcohol handling
- Assists with stocking and organizing bar supplies as needed to ensure smooth operations
- May assist in the preparation of garnishes or ensuring the bar area is well-maintained
- Checks for and replenishes necessary glassware and other drink-related supplies in service areas
- Communicates any shortages to the bartender or manager
- Maintains the cleanliness of delivery trays and ensures a professional presentation of all beverages
- Collaborates with other team members, including servers and bartenders, to ensure efficient and seamless service
- Fosters a positive and cooperative working environment with all Dave & Buster's team members, contributing to high morale and overall team efficiency
- Must meet the minimum age requirement for serving or handling alcoholic beverages as per local regulations
- Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions
- While performing the duties of this role, the Drink Runner will frequently be required to:
- Maintain a friendly and approachable demeanor, smiling frequently
- Be available to work various shifts, including days, nights, and/or weekends, as business needs require
- Thrive in a lively, fast-paced environment with a moderate to high noise level and potential distractions
- Be able to read and understand drink orders and communicate effectively with the bar staff and servers
- Lift and carry trays of drinks weighing up to 30 pounds safely and efficiently
- Move throughout the facility and stand for extended periods while delivering beverages
- Spend the majority of the shift walking or standing while transporting drinks
- Reach, bend, stoop, and wipe down surfaces as needed to maintain cleanliness and efficiency
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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