Job Overview

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Employment Type

Part-time
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Career development opportunities

Job Description

Dave & Buster's is a dynamic entertainment and dining establishment renowned for its unique blend of delicious food, exciting games, and a vibrant atmosphere geared toward delivering maximum fun and enjoyment to guests of all ages. As a leader in the restaurant and entertainment industry, Dave & Buster's combines a lively social environment with exceptional guest service to create memorable experiences. The company is committed to fostering an inclusive, welcoming environment that celebrates diversity and values each team member's contribution to its ongoing success. Working at Dave & Buster's means becoming part of a passionate service team focused on creating positive, engaging experiences for every guest.

The Drink Runner plays a vital role within the Dave & Buster's service team, acting as the essential link between the bar and guests to ensure beverages are delivered promptly and accurately. This position demands a keen attention to detail, excellent communication skills, and an energetic approach to service. The Drink Runner is responsible for efficiently transporting a variety of beverages, complementing the overall dining and entertainment experience that Dave & Buster's prides itself on. This role involves managing multiple drink orders simultaneously, maintaining clear communication with bartenders, servers, and guests, and upholding the highest standards of hospitality and presentation.

Beyond just delivery, the Drink Runner actively contributes to an exceptional guest experience by engaging warmly with guests, addressing their immediate drink-related needs or questions, and assisting in creating an inviting environment that encourages guests to relax and enjoy their visit. They maintain a clean and orderly workspace to facilitate smooth service operations, assist with bar stocking, and ensure the availability of supplies and glassware. A positive attitude is crucial, especially during peak business hours where maintaining energy and enthusiasm can significantly enhance the guest experience.

This role also requires adherence to all company policies and legal regulations concerning alcohol service, underscoring the importance of responsible beverage service. Dave & Buster's emphasizes teamwork, expecting the Drink Runner to collaborate effectively with all team members, including bartenders and servers, to maintain a seamless and efficient service operation. The position may involve some physical demands such as lifting trays of drinks up to 30 pounds, standing for long periods, and constantly moving throughout the facility. However, Dave & Buster's is committed to providing reasonable accommodations to qualified individuals with disabilities to ensure everyone has the opportunity to perform essential job functions.

At Dave & Buster's, the Drink Runner position is an excellent opportunity for individuals seeking a fast-paced, engaging work environment where they can develop hospitality skills, work as part of a dedicated team, and contribute directly to a memorable guest experience. Employment type typically includes flexible shifts covering day, night, and weekend hours to meet business needs, making it an ideal role for those looking for varied work schedules. Embracing this role means becoming a key player in the vibrant service team that embodies Dave & Buster's commitment to fun, quality service, and guest satisfaction.

Job Requirements

  • Must meet the minimum age requirement for serving alcohol as per local laws
  • Ability to lift and carry trays weighing up to 30 pounds
  • Capability to stand and walk for extended periods
  • Availability to work flexible shifts including nights and weekends
  • Must be able to read and understand drink orders accurately
  • Ability to work efficiently in a noisy and fast-paced environment
  • Maintain a friendly and approachable demeanor at all times

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in a customer service or hospitality role is an asset
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced, team-oriented environment
  • Knowledge of responsible alcohol service and local regulations
  • Ability to manage multiple tasks simultaneously
  • Positive attitude and friendly demeanor

Job Duties

  • Deliver beverages to guest tables efficiently and accurately
  • Communicate any drink order issues or delays to the bartender or manager promptly
  • Maintain a friendly and energetic demeanor while interacting with guests
  • Assist guests with drink-related questions and direct them to servers or bartenders as needed
  • Keep the work area clean and organized to ensure efficient service
  • Monitor and replenish glassware and bar supplies, reporting shortages
  • Collaborate with the team to maintain smooth bar and dining operations

Job Criteria

Experience

Entry Level (1-2 years)


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