Job Overview

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Employment Type

Part-time
Hourly
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Training and Development
401(k) Plan

Job Description

Dave & Buster's is a renowned entertainment and dining establishment that blends a vibrant atmosphere with delicious food, exciting games, and a lively social environment. Known for its unique concept that combines a full-service restaurant and bar with an arcade-style gaming area, Dave & Buster's attracts a diverse crowd ranging from families to young adults seeking fun and memorable experiences. With numerous locations across the United States, the company emphasizes exceptional guest service, teamwork, and a fun work environment where employees are encouraged to bring their energy and enthusiasm to every shift. The establishment’s mission is to create an unforgettable experience that keeps guests coming back for great food, drinks, games, and entertainment in a safe and enjoyable setting.

The Drink Runner position at Dave & Buster's is a crucial role within the service team, responsible for ensuring guests receive their beverage orders promptly and accurately. Serving as a vital link between the bar and the guests, the Drink Runner contributes significantly to the overall dining and entertainment experience by delivering drinks in a friendly and efficient manner. This role is dynamic, fast-paced, and requires a positive attitude even during busy periods, as maintaining guest satisfaction is a top priority.

Drink Runners at Dave & Buster's must be highly organized and capable of managing multiple drink orders simultaneously while communicating effectively with bartenders, servers, and guests. They are responsible for maintaining a clean and organized work area and keeping the bar and service areas well-stocked with necessary supplies. The role involves alerting supervisors to any issues with drink orders, proactively seeking solutions, and ensuring that all beverages are served responsibly in compliance with company policies and legal regulations.

Additionally, Drink Runners play an important role in contributing to a cooperative and positive team environment, collaborating closely with all team members to ensure smooth operations. This includes assisting with the preparation of garnishes, replenishing glassware, and maintaining the professional presentation of all beverage deliveries. The position also requires physical stamina, including the ability to lift trays weighing up to 30 pounds and stand or walk for extended periods.

Working as a Drink Runner at Dave & Buster's offers an exciting opportunity to be part of a dynamic and fun workplace where customer service excellence and teamwork are highly valued. This position is ideal for individuals who thrive in fast-paced environments and enjoy contributing directly to creating memorable guest experiences. Dave & Buster's is committed to equal employment opportunities and provides training to ensure all team members are equipped to succeed in their roles, making this a rewarding career choice for those passionate about hospitality and entertainment.

Job Requirements

  • Be at least the minimum legal age to serve or handle alcoholic beverages
  • Available to work various shifts including nights, weekends, and holidays
  • Ability to lift and carry trays weighing up to 30 pounds
  • Capacity to stand and walk for extended periods
  • Maintain a positive and friendly demeanor
  • Ability to read and understand drink orders
  • Thrive in a loud and busy environment

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in a customer service or hospitality role preferred
  • Ability to communicate clearly and effectively
  • Strong interpersonal skills
  • Ability to work in a fast-paced environment
  • Basic knowledge of responsible alcohol service

Job Duties

  • Deliver beverages promptly and accurately to guest tables
  • Communicate effectively with bartenders and servers regarding drink orders
  • Maintain a clean and organized work area
  • Assist with stocking and organizing bar supplies
  • Provide friendly and energetic service to guests
  • Monitor guest satisfaction and report any issues
  • Adhere to all company policies and legal regulations regarding alcohol service

Job Criteria

Experience

No experience required


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