Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $19.29 - $20.79
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k
Free games

Job Description

Dave & Buster's is a vibrant and unique entertainment restaurant chain that blends dining with interactive gaming to create an unforgettable experience for all guests. Established as a destination for fun, Dave & Buster's provides an energetic atmosphere where families, friends, and coworkers can enjoy delicious food, handcrafted drinks, and a wide array of arcade games. With numerous locations throughout the United States, Dave & Buster's is renowned for its commitment to quality service, innovative entertainment, and an engaging environment that celebrates fun and social connections. The company is recognized for its inclusive and upbeat culture, making it a popular choice for job seekers who value teamwork and guest satisfaction in a lively setting. Employment opportunities at Dave & Buster's often come with flexible schedules, allowing team members to balance school, other jobs, or personal commitments while working in a dynamic atmosphere.

This role offers part-time employment with competitive pay ranging from $19.29 to $20.79 per hour. In addition to the hourly wage, Dave & Buster's provides a comprehensive benefits package for eligible positions that includes medical, dental, vision insurance, 401K retirement savings plan, and the unique perk of free games. The work environment is fast-paced, with an emphasis on teamwork and guest interaction. As a Drink Server at Dave & Buster's, you will be the expert responsible for crafting and delivering non-alcoholic beverages that not only taste great but look visually appealing, enhancing the overall guest experience. Your role is vital in maintaining the flow of service and ensuring guest satisfaction by attending stations, keeping them stocked, clean, and ready for use, and supporting your team members as business needs dictate.

Your daily activities will revolve around providing unparalleled service that blends exceptional food, beverage, and entertainment offerings. You'll be expected to communicate effectively with guests to enhance their enjoyment, assess guest demeanor for potential intervention by management, and adhere strictly to sanitation and alcohol awareness policies. The role also demands efficiency and teamwork using the 'Full hands in, Full hands out' philosophy to maintain the pace and quality of service. You will assist in bussing and resetting tables and support ongoing guest satisfaction by timely checking back after delivering drinks. The role requires a friendly, fun attitude that contributes to a warm atmosphere for both guests and fellow team members. Adhering to the company dress code and maintaining a professional appearance is required. This position is suited for individuals 18 years or older who thrive in dynamic, high-energy hospitality environments and possess strong communication skills in English. Overall, this drink server role offers a rewarding career opportunity to be part of a leading entertainment dining brand that prioritizes guest happiness, team collaboration, and personal growth.

Job Requirements

  • work days, nights and/or weekends as required
  • work in noisy, fast paced environment with distracting conditions
  • read and write handwritten notes
  • lift and carry up to 30 pounds
  • move about facility and stand for long periods of time
  • walk or stand 100% of shift
  • reach, bend and stoop frequently

Job Qualifications

  • ability to communicate effectively with guests and team members
  • knowledge of sanitation and alcohol awareness procedures
  • capacity to maintain a fast-paced work environment
  • ability to multi-task and work collaboratively in a team
  • proficiency in reading and writing in English
  • basic knowledge of drink preparation and garnishing
  • willingness to adhere to company policies and dress code
  • minimum age of 18 years

Job Duties

  • deliver an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
  • keep immediate supervisor informed of problems or unusual matters of significance and take prompt corrective action or suggest alternatives
  • create a warm, fun atmosphere for guests and team members
  • adhere to sanitation procedures
  • follow alcohol awareness procedures for preventing intoxication and handling intoxicated guests
  • assess guest demeanor and notify management when necessary
  • make and deliver non-alcoholic drinks to guests
  • ensure all drinks are properly garnished and deliver trays to designated tables and other sections as needed
  • assist in clearing dishes and glassware and refilling beverages
  • assist in bussing and resetting tables
  • restock and prepare supplies for shift changes or closing
  • check back with guests after delivery to ensure satisfaction
  • maintain comprehensive knowledge of menu items and preparation
  • work efficiently following the 'Full hands in, Full hands out' philosophy
  • assist other team members as needed
  • keep station clean and set up or tear down station tables
  • maintain favorable relationships with team members to promote a cooperative and productive work climate
  • effectively communicate with guests to generate enthusiasm about the Dave & Buster's experience
  • read and communicate in English
  • listen and respond accurately to guest orders and needs
  • follow dress code standards and maintain neat, clean, professional appearance at all times
  • be at least 18 years old

Job Criteria

Experience

No experience required


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