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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $16.26 - $1.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
flexible schedule
Employee Discounts
Professional development opportunities
Retirement plan options
Job Description
Dream Dance Steakhouse is a prestigious fine dining establishment located within a vibrant casino and hotel complex, known for providing an exceptional guest experience through its high-quality service and premium cuisine. As a key part of the hospitality industry, this steakhouse offers an upscale environment designed to create memorable dining occasions for guests looking for top-tier food and impeccable service. The restaurant prides itself on its commitment to excellence, attention to detail, and its mission to deliver unsurpassed guest service with integrity and professionalism. This establishment operates in a fast-paced, high-energy setting where a passion for hospitality and guest satisfaction... Show More
Job Requirements
- High school diploma or equivalent
- One year of related experience preferred
- Ability to work flexible shifts including nights, weekends, and holidays
- Ability to obtain Responsible Alcohol and ServSafe certifications within 90 days
- Excellent communication and interpersonal skills
- Proficiency with point-of-sale (POS) systems preferred
- Physical ability to perform job tasks including standing, walking, lifting up to 50 pounds with assistance, and using hands for handling objects
- Ability to maintain discretion with confidential information
- Willingness to wear required personal protective equipment
- Ability to maintain professional guest and team interactions
- Ability to work in a moderate to loud noise environment
- Ability to handle allergen-containing foods safely
Job Qualifications
- A high school diploma or equivalent preferred
- At least 1 year of related experience preferred
- Experience with point-of-sale (POS) systems preferred
- Ability to obtain Responsible Alcohol and ServSafe certifications within 90 days
- Ability to maintain discretion handling confidential information
- Ability to interact professionally with guests and team members
- Ability to work irregular hours including nights, weekends, and holidays
- Physical ability to stand, walk, climb, balance, stoop, kneel, crouch, and move freely throughout the property
- Ability to operate a personal computer and POS system
- Capacity to lift, carry, push, pull up to 25 pounds regularly and 50 pounds occasionally with assistance
- Willingness to wear all required personal protective equipment while performing duties
- Specific vision abilities including close, distance, peripheral vision, depth perception, and ability to adjust focus
Job Duties
- Welcome and accommodate guests and educate them to create lasting memories
- Seat guests and manage the seating chart
- Monitor venue activity to determine seating and dining flow
- Handle high volumes of guest needs efficiently and professionally
- Input accurate reservations and guest requests into a digital reservation system
- Answer the phone with a cheerful introduction and speak clearly
- Assess, anticipate, and attend to guest needs or concerns promptly and courteously
- Maintain a clean, well-stocked, and safe working environment
- Maintain complete knowledge of menu items, beverage selections, specials, promotions, events, and policies
- Maintain thorough knowledge of the casino and hotel for guest questions and directions
- Assist servers and bussers by clearing, wiping, and resetting tables
- Work at other venues as assigned based on business needs
- Perform job duties in compliance with internal controls, policies, procedures, and regulations
- Perform opening and closing duties as needed
- Promote positive guest and employee relations
- Perform other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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