DoubleTree Norwalk - Convention Services Coordinator-Sales

Doubletree Hotel Los Angeles Norwalk is a distinguished hospitality establishment located just six miles from the renowned Knott's Berry Farm Amusement Park. This hotel combines the comfort of modern amenities with the convenience of a strategic location to offer guests an exceptional lodging experience. With its outdoor pool, hot tub, and gym facilities, guests can relax and rejuvenate in style. The guest rooms are spacious and thoughtfully designed, featuring 32-inch flat-screen TVs with cable and video games, high-speed Wi-Fi, comfortable seating areas, and work desks. Additional conveniences such as coffee makers and ironing facilities ensure a comfortable and enjoyable stay.

Beyond hospitality, the property hosts a bar and an on-site restaurant serving a delectable mix of Italian and American cuisine, enhancing the overall guest experience. For business travelers and event organizers, the hotel provides a business center alongside versatile meeting rooms, making it a preferred choice for conventions and corporate events.

The role of Convention Services Coordinator at Doubletree Hotel Los Angeles Norwalk is a unique blend of sales and administrative responsibilities, where approximately 85% of the role involves active selling and 15% involves administrative support. The position is designed for individuals who aspire to grow within the sales department and eventually advance into the Catering Manager OEM role. The initial work schedule is Monday through Friday with a transition to weekend and holiday coverage based on business needs, providing a dynamic work environment that adapts to the demands of event management and sales support.

As a Convention Services Coordinator, the successful candidate will be the ultimate team player, supporting the Director of Sales & Marketing and Sales Managers to create memorable guest experiences. The position requires excellent communication skills to maintain smooth and effective interactions with guests and team members. Key responsibilities include greeting visitors warmly, maintaining professional standards, organizing and managing administrative tasks such as filing and office supply management, and assisting clients with event planning to ensure their needs are met comprehensively.

This role also involves supporting event coordination by preparing group data, facilitating communication, and managing correspondence such as thank you notes. The position demands flexibility, requiring the individual to lend support to sales, marketing, and convention services teams whenever necessary. This varied and engaging role offers daily opportunities to impact guests positively and contribute to the hotel's success through outstanding sales and service excellence.

Eligible candidates will benefit from a competitive full-time employment package that includes medical, dental, and vision coverage, short-term and long-term disability income, life and AD&D insurance, paid time off, employee assistance programs, and a 401k retirement plan. The hotel has also implemented daily pay options to enhance employee financial flexibility, underscoring its commitment to employee welfare. This is an excellent opportunity for motivated professionals seeking a career in hospitality sales and event management within a reputable hotel brand known for quality and guest satisfaction.