Doubletree Lansing - Banquets Server

DoubleTree Lansing is a distinguished hotel located in the heart of downtown Lansing, offering a vibrant yet professional work environment. Situated conveniently close to local shops, diverse dining options, the Michigan State Capitol, Michigan State University, and Jackson Field, this property serves as a hub for both leisure and business travelers. With modern accommodations, on-site dining, a complimentary airport shuttle, and more than 10,000 square feet of event space, DoubleTree Lansing prides itself on delivering exceptional hospitality experiences. Additionally, an indoor walkway connects the hotel directly to the Lansing Convention Center, facilitating seamless access for conferences, weddings, corporate gatherings, and other community events. This dynamic environment allows staff members to engage with a wide array of guests and supports a culture of excellence and service-driven interactions, making it an ideal workplace for those passionate about hospitality and guest satisfaction.

The Banquet Server role at DoubleTree Lansing is a unique opportunity to be the life of the party, bringing vitality, enthusiasm, and a warm smile to every event. This position transcends traditional food service by creating memorable guest experiences during banquets, receptions, and special occasions. The Banquet Server plays a critical role in ensuring every event unfolds smoothly and guests feel valued through attentive and lively service. Responsibilities include greeting guests warmly, maintaining engaging and seamless communication with both patrons and colleagues, and meticulously transforming banquet spaces into inviting, picture-perfect settings. Efficiency is key, as this is a fast-paced role that demands excellent time management to keep events running flawlessly from setup through to conclusion. Problem-solving skills are essential, as servers must handle any unexpected challenges calmly and creatively, escalating issues when necessary to management.

Employment typically offers a pathway from an initial waiting period towards eligibility for a comprehensive benefits package for full-time hires. Benefits include daily pay options, and health offerings such as medical, dental, and vision coverage. Other security measures incorporate short- and long-term disability income protection, term life and accidental death insurance, paid time off, an employee assistance program, and participation in a 401k retirement plan. The role is ideal for candidates with some prior experience in banquet service or related hospitality fields, certified in appropriate Alcohol Awareness and Food Handling, and who hold at minimum a high school diploma or equivalent. The Banquet Server at DoubleTree Lansing is more than a server; this role is about enhancing the guest experience, contributing significantly to successful, enjoyable celebrations that leave lasting impressions. This job is not just about service; it is about being a memorable part of each special event, elevating not only the experience but the overall atmosphere with passion and professionalism.