Door Person

HHM Hotels is a distinguished hospitality group known for its commitment to delivering exceptional guest experiences and fostering a positive work environment. As a well-established hotel management company, HHM Hotels operates with a set of core values emphasizing people, service excellence, agility, and ownership. With a portfolio that spans numerous properties, HHM continues to lead in the hospitality industry through innovative guest service strategies and sustainability initiatives, such as its EarthView program. At HHM Hotels, employees are encouraged to grow professionally within an inclusive and supportive culture, making it an ideal employer for those passionate about hospitality and guest relations.

The Door Person position at HHM Hotels plays a vital role in setting the first impression for guests arriving at the hotel. This role is responsible for greeting each guest in a friendly and professional manner while ensuring that the front door area maintains a high standard of appearance aligned with the company’s sustainable guest service standards. As the face of the hotel, the Door Person creates a welcoming atmosphere by opening vehicle and hotel doors, greeting guests upon arrival and departure, and providing helpful information about local attractions and hotel activities. Beyond hospitality, this position also involves practical responsibilities such as maintaining cleanliness in the entrance area, performing luggage handling as needed, and assisting in emergency situations by adhering to safety protocols and evacuation procedures.

This opportunity offers exciting potential career growth within HHM Hotels, with a defined career path from Door Person advancing to Guest Service Agent, Bell Captain, and eventually to Front Office Manager. The role requires a proactive and service-oriented individual who is eager to engage with guests and colleagues while upholding the hotel’s standards of safety, sustainability, and exceptional service. Working as a Door Person provides valuable experience in guest relations, operational support, and teamwork within a dynamic hotel environment. It is a position well-suited to those who enjoy interacting with people, can handle physical demands such as lifting and standing for extended periods, and are committed to contributing positively to the guest experience from the moment guests arrive.

The Door Person role at HHM Hotels is a full-time hospitality position where teamwork, professionalism, and a genuine passion for service are paramount. This role embodies the company’s values of people first, hearts that serve, only excellence, staying nimble, and owning one's responsibilities. Being part of HHM Hotels means joining a team dedicated to making every guest visit memorable while promoting sustainable practices and providing pathways for career advancement. If you are looking to build a career in the hospitality industry with a respected hotel management company, the Door Person position offers a rewarding start with opportunities to grow and develop your skills in a supportive and guest-focused environment.