Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $49,288.46 - $56,530.23
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Professional Development
performance bonuses
Flexible Schedule
Employee assistance program
Job Description
Our company is a dynamic and established player in the logistics and freight forwarding industry, dedicated to delivering exceptional supply chain solutions to a diverse range of clients. We specialize in managing and optimizing the movement of goods across various transportation modes, ensuring timely and efficient delivery. Our headquarters is staffed by a team of professionals who are passionate about streamlining operations, maintaining excellent customer relations, and driving logistical excellence. We pride ourselves on our ability to adapt to the rapidly changing logistics landscape and provide innovative, cost-effective services that meet the unique needs of each client.\n\nThe role we are... Show More
Job Requirements
- Postsecondary degree or equivalent experience in supply chain management
- Logistics or freight forwarding certifications considered assets
- Strong attention to detail and analytical skills
- Experience managing third-party logistics providers
- Ability to interpret complex instructions
- Customer-focused with excellent communication skills
- Effective multitasking and organizational abilities
- Friendly, helpful attitude with a willingness to support
- Demonstrates honesty, trustworthiness, and respect
- Sound work ethics in a fast-paced environment
- Strong organizational skills and financial awareness
Job Qualifications
- Postsecondary degree or equivalent experience in supply chain management
- Logistics or freight forwarding certifications considered assets
- Strong attention to detail and analytical skills
- Experience managing third-party logistics providers
- Ability to interpret complex instructions
- Customer-focused with excellent communication skills
- Effective multitasking and organizational abilities
- Friendly, helpful attitude with a willingness to support
- Demonstrates honesty, trustworthiness, and respect
- Sound work ethics in a fast-paced environment
- Strong organizational skills and financial awareness
Job Duties
- Communicating clearly with agents and clients for smooth information exchange
- Entering and sending pre-alerts to keep customers and agents informed about shipment departures
- Preparing, managing, and sending status reports to clients
- Negotiating rates with carriers to get the best deals
- Keeping track of shipments with airlines, agents, and truckers for real-time updates
- Filling in and issuing airway bills, bills of lading, and other documents accurately
- Updating clients and agents on the status of their shipments regularly
- Arranging pick-ups from shippers in an organized and timely manner
- Issuing invoices accurately and on time
- Handling intents to claim when needed, following the right procedures
- Keeping track of pending charges and manage financial transactions carefully
- Approving payables following established financial processes
- Working with agents and carriers to update and reconcile costs efficiently
- Sending out profit share requests on time
- Dispatching and follow up on Proof of Deliveries (POD's)
- Closing files accurately and on time
- Keeping the client status report maintained and updated
- Solving problems effectively as they arise
- Performing any other job-related duties assigned with dedication and care
Job Location
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