DOMESTIC OPERATIONS COORDINATOR

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $24.00 - $33.65
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Benefits

401(k)
Health Insurance
Dental Insurance
Vision Insurance
Employee assistance program
Health Savings Account (HSA)
Life insurance
short-term disability insurance
long-term disability insurance
Paid Time Off
Tuition Reimbursement

Job Description

Scan Global Logistics is a full-service global logistics provider with a presence on all continents, dedicated to bringing a human approach to logistics to make the world less complicated. The company prides itself on a 'can-do attitude' embedded in its core DNA, reflecting its willingness to go the extra mile in finding optimal logistic solutions through road, rail, ocean, air, or any other mode of transportation. With a culture rooted in respect, integrity, entrepreneurship, and fun, Scan Global Logistics fosters an environment where every individual is encouraged to unlock their potential and contribute to the company’s ongoing success and global... Show More

Job Requirements

  • Freight industry experience plus 2 years
  • Experience in freight forwarding operations processes and procedures
  • Experience of bonded freight and cargo
  • Eligible to work in the United States
  • Must pass TSA eligibility screening

Job Qualifications

  • Customer service oriented
  • Attention to detail
  • Problem-solving attitude
  • Active listening
  • Telephone etiquette
  • Basic software skills (Ms. Office and Ms. Excel)
  • Basic computer skills

Job Duties

  • Schedule shipments to ensure delivery by promised deadlines
  • Receive orders and assign shipments to appropriate carriers
  • Continuously improve processes on assigned regional logistics operations
  • Manage transportation and documentation of stocks moving through distribution network
  • Implement operational carrier agreements and act as escalation point for service issues
  • Lead or assist in investigations related to complaint and claim handling
  • Monitor inventory and assist customer service with order status inquiries

Job Location

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