Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $23.00
Work Schedule
Fixed Shifts
Benefits
competitive pay
Team-oriented environment
Opportunities for advancement
Supportive management team
Training and development programs
Job Description
Dave's Hot Chicken is a dynamic and rapidly growing restaurant chain known for its bold flavors, energetic atmosphere, and commitment to delivering high-quality food and exceptional customer service. Established with a focus on bringing a fresh take to the classic Southern hot chicken experience, Dave's Hot Chicken has quickly garnered a loyal following due to its innovative menu, dedication to quality, and vibrant dining environment. The company prides itself on fostering a team-oriented culture that encourages collaboration, respect, and continuous growth among its employees. With several locations across the United States, Dave's Hot Chicken continues to expand, opening new restaurants and creating opportunities for motivated individuals to grow their careers in the hospitality industry. As a well-recognized establishment within the quick-service restaurant sector, the company emphasizes maintaining high standards for food quality, service, and cleanliness to ensure an outstanding customer experience at every visit.
The role of Shift Manager at Dave's Hot Chicken is a critical leadership position responsible for overseeing daily restaurant operations at the Springfield, Oregon location. This is an hourly position starting at $23 per hour, inclusive of tips estimated at $3.50 per hour, making it both a competitive and rewarding opportunity for individuals passionate about restaurant management and hospitality. The Shift Manager is expected to provide strong leadership during their shifts, ensuring that both customers and team members receive the highest level of service and support. Responsibilities include supervising and motivating team members, maintaining food and cash control procedures, and enforcing the company’s strict standards for quality, service, and cleanliness. Shift Managers will be actively involved in handling customer concerns promptly and professionally, demonstrating problem-solving skills, and creating a positive and team-oriented work environment.
This position offers the unique chance to contribute to expanding the Dave's Hot Chicken brand by supporting new restaurant openings, thereby gaining valuable experience in diverse operational settings. The ideal candidate should be comfortable managing a fast-paced and physically demanding environment where the ability to work under pressure, adapt quickly, and lead by example are essential. The role also requires participating in staffing and scheduling decisions, emphasizing labor cost control to maintain operational efficiency. Furthermore, Shift Managers are pivotal in promoting company values such as compassion, communication, and collaboration, fostering a workplace culture that values every team member's contribution and encourages professional growth. Overall, this role provides an exciting pathway for those looking to advance in restaurant management within a supportive and forward-thinking company that recognizes hard work and dedication.
The role of Shift Manager at Dave's Hot Chicken is a critical leadership position responsible for overseeing daily restaurant operations at the Springfield, Oregon location. This is an hourly position starting at $23 per hour, inclusive of tips estimated at $3.50 per hour, making it both a competitive and rewarding opportunity for individuals passionate about restaurant management and hospitality. The Shift Manager is expected to provide strong leadership during their shifts, ensuring that both customers and team members receive the highest level of service and support. Responsibilities include supervising and motivating team members, maintaining food and cash control procedures, and enforcing the company’s strict standards for quality, service, and cleanliness. Shift Managers will be actively involved in handling customer concerns promptly and professionally, demonstrating problem-solving skills, and creating a positive and team-oriented work environment.
This position offers the unique chance to contribute to expanding the Dave's Hot Chicken brand by supporting new restaurant openings, thereby gaining valuable experience in diverse operational settings. The ideal candidate should be comfortable managing a fast-paced and physically demanding environment where the ability to work under pressure, adapt quickly, and lead by example are essential. The role also requires participating in staffing and scheduling decisions, emphasizing labor cost control to maintain operational efficiency. Furthermore, Shift Managers are pivotal in promoting company values such as compassion, communication, and collaboration, fostering a workplace culture that values every team member's contribution and encourages professional growth. Overall, this role provides an exciting pathway for those looking to advance in restaurant management within a supportive and forward-thinking company that recognizes hard work and dedication.
Job Requirements
- Must be 18 years or older
- Valid Food Handler's Permit
- Completion of Dave's Hot Chicken Team Member and Shift Manager Training programs
- Proven leadership skills
- Ability to train and manage teams
- Strong problem-solving, organizational, and communication skills
- Service-oriented attitude
- Ability to lift up to 50 lbs
- Ability to stand and walk for long periods
- Ability to work in extreme temperatures
Job Qualifications
- Must be 18 years or older with a valid Food Handler's Permit
- Completion of Dave's Hot Chicken Team Member and Shift Manager Training programs
- Proven leadership skills and the ability to train and manage teams
- Strong problem-solving, organizational, and communication skills
- Must be service-oriented with a positive attitude and strong work ethic
- Bilingual skills a plus
- Ability to read, write, and speak English fluently
- Ability to perform basic math operations (cash handling)
Job Duties
- Deliver exceptional customer service that exceeds expectations
- Handle customer concerns and special requests promptly and professionally
- Oversee daily restaurant operations and anticipate potential issues
- Enforce Dave's Hot Chicken standards for quality, service, and cleanliness
- Supervise, train, and motivate team members during your shift
- Support staffing, scheduling, and labor cost controls
- Open and close the restaurant as needed
- Travel to support new restaurant openings when necessary
- Create a friendly, team-oriented work environment for both staff and customers
- Maintain all food and cash control procedures
- Be a leader in promoting company values like compassion, communication, and collaboration
- Ensure 100% shift attendance and lead by example
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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