Chick-fil-A logo

$$20/Hour: Back of House Team Member

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $20.00 - $25.00
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Work Schedule

Flexible
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Benefits

Scholarship Opportunities
Flexible Hours
Closed Sundays
Work Directly With A Chick-fil-A Operator
competitive pay
Great Place to Work

Job Description

Chick-fil-A Northshore Mall is a part of the nationally renowned Chick-fil-A restaurant chain, known for its exceptional customer service, high-quality food offerings, and commitment to community values. As one of the leading fast-food chains specializing in chicken products, Chick-fil-A is dedicated to creating a welcoming environment where both guests and team members feel valued and appreciated. Known for its unique approach to business, which includes strong community involvement and a people-first culture, Chick-fil-A emphasizes integrity, respect, and excellence in every aspect of its operations. The Northshore Mall location operates with these same principles, striving to deliver not only great food but also a memorable customer experience that keeps guests coming back.

The Back of House Team Member position at Chick-fil-A Northshore Mall is an integral role that contributes directly to the smooth and efficient operation of the restaurant. Team Members in this role are responsible for supporting the overall mission of the establishment by ensuring food is prepared safely, the environment remains clean and organized, and service is delivered with warmth and accuracy. This position is ideal for individuals who are motivated by teamwork, attention to detail, and providing exceptional hospitality. Candidates will have the opportunity to work in a fast-paced environment that encourages growth, learning, and the development of valuable business and interpersonal skills.

Working as a Back of House Team Member at Chick-fil-A Northshore Mall means joining a passionate team that focuses on executing the Winning Hearts Every Day Strategy. This includes staying true to the company’s Core Four service principles: hospitality, quality, hospitality, and cleanliness. Employees in this role are expected to follow uniform and appearance standards meticulously, uphold food safety procedures, and interact positively with guests and their teammates. Additionally, the role demands the ability to work efficiently without rushing, maintaining calmness and precision under pressure.

Chick-fil-A offers more than just a job; it is a career-building opportunity offered with competitive pay and flexible hours designed to accommodate individual schedules. The company is known for its commitment to employee growth, offering scholarships for college students, a guaranteed day off every Sunday so team members can spend time with family and friends, and the chance to work directly with restaurant operators for those interested in escalating their career within the organization. Employees benefit from a supportive and respectful culture that values each team member’s contribution and promotes a healthy work-life balance.

In summary, the Back of House Team Member at Chick-fil-A Northshore Mall plays a crucial role in maintaining the restaurant’s standards for safety, cleanliness, and hospitality. The position provides a supportive and enriching work environment that fosters professional growth, customer focus, and team collaboration. Chick-fil-A’s commitment to its employees is demonstrated through competitive compensation, meaningful benefits, and a culture that treats team members as integral parts of the business family, making it a great place to work and develop future career opportunities.

Job Requirements

  • minimum age requirement met
  • ability to stand for extended periods
  • flexibility to work various shifts including weekends
  • reliable transportation to and from work
  • ability to follow safety and hygiene practices
  • basic math and reading skills
  • customer service orientation

Job Qualifications

  • high school diploma or equivalent preferred
  • previous experience in food service is an advantage but not required
  • ability to work in a fast-paced environment
  • strong communication and interpersonal skills
  • willingness to learn and follow procedures
  • ability to work as part of a team
  • positive attitude and reliable work ethic

Job Duties

  • follow all uniform and appearance standards
  • execute the core four with the guests and the team
  • create a clean and safe environment by keeping the restaurant neat and organized
  • deliver fast and accurate service by being quick but not hurried
  • create safe and craveable food by following all chick-fil-a procedures
  • deliver genuine hospitality by using guest names and sharing warm welcomes and fond farewells
  • anticipate guest needs by paying attention to details and using emotional intelligence
  • be generous by surprising and delighting guests

Job Criteria

Experience

Entry Level (1-2 years)


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