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Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $22.00 - $30.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k)
Paid training
Profit sharing
travel privileges
Job Description
Alaska Airlines is a renowned American airline known for its commitment to customer service, innovation, and sustainability. It operates an extensive domestic and international network, providing passengers with an exceptional travel experience. The company culture is centered on teamwork, inclusivity, and delivering premium services. Alaska Airlines proudly maintains a reputation for excellence in aviation, ensuring safety and comfort for its guests while fostering employee growth and satisfaction.
The Lounge Concierge role at Alaska Airlines in Gulfport, MS, offers a unique opportunity to join a top-rated team servicing first-class and elite travelers at the premium Alaska Lounge located within San Francisco ... Show More
The Lounge Concierge role at Alaska Airlines in Gulfport, MS, offers a unique opportunity to join a top-rated team servicing first-class and elite travelers at the premium Alaska Lounge located within San Francisco ... Show More
Job Requirements
- At least 18 years of age
- Legally authorized to work in the US
- Ability to stand for long periods
- Must pass airport and TSA background checks
- Willingness to work flexible shifts including early mornings, late nights, weekends, and holidays
Job Qualifications
- Minimum of 2 years in a premium customer service role
- Experience in 4 or 5-star hotel concierge, premium airline lounge, or fine dining
- Exceptional communication skills
- Ability to provide exceptional hospitality
- Knowledge of premium airline products
- Strong problem-solving skills
- Professional demeanor
Job Duties
- Warmly greet guests
- Verify lounge access
- Assist with travel-related inquiries such as re-bookings and seat changes
- Maintain the lounge’s impeccable presentation
- Provide expert knowledge of premium products
- Resolve guest issues with a solution-oriented approach
- Ensure compliance with airport and TSA security protocols
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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