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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $22.00 - $30.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k)
Paid training
Profit sharing
travel privileges
Job Description
Alaska Airlines is a leading American airline known for its commitment to excellent customer service and operational reliability. Established in 1932, Alaska Airlines has grown to become one of the major carriers in the United States, serving millions of passengers annually across a vast network of destinations. The company is highly regarded for its friendly staff, innovative technology, and environmental initiatives. Headquartered in Seattle, Washington, Alaska Airlines prides itself on fostering a positive workplace culture and investing in talent development to ensure a delightful travel experience for its customers.
The role of Lounge Concierge at Alaska Airlines is... Show More
The role of Lounge Concierge at Alaska Airlines is... Show More
Job Requirements
- Must be at least 18 years old
- Legally authorized to work in the United States
- Able to stand for long periods
- Pass all airport and TSA background checks
- Flexible availability for shift-based schedules including early mornings, late nights, weekends, and holidays
- Local candidates only
- Prior premium customer service experience mandatory
Job Qualifications
- At least 2 years experience in a premium customer service role such as 4 or 5-star hotel concierge, premium airline lounge, or fine dining
- Exceptional communication skills
- Ability to stand for extended periods
- Familiarity with premium travel and hospitality services
- Strong interpersonal skills
- Problem-solving ability
- Professional and hospitable demeanor
Job Duties
- Warmly greet guests
- Verify lounge access
- Assist with travel-related inquiries including re-bookings and seat changes
- Maintain the lounge's presentation and cleanliness
- Provide expert knowledge of premium products
- Solve customer issues with a solution-oriented approach
- Comply with airport and TSA security requirements
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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