$24.00*/HR - Shift Manager - Dave's Hot Chicken (1298)

Dave's Hot Chicken is a rapidly growing, family-owned franchise specializing in serving authentic hot chicken in a vibrant, fun-filled environment. Originating from Los Angeles, this successful restaurant concept has expanded to Portland and various locations across Oregon. The company prides itself on its commitment to quality food, exceptional customer service, and a lively atmosphere that brings people together. As a local franchise, Dave's Hot Chicken offers a blend of cultural flavor and community spirit, distinguishing itself from traditional fast-casual dining options.

The role of Shift Manager at Dave's Hot Chicken is a vital position responsible for overseeing all restaurant operations during a shift. This position requires leadership, organization, and excellent communication skills to manage team members effectively and ensure the restaurant meets high standards of cleanliness, food quality, and customer service. The Shift Manager acts as the primary point of contact during their shift, maintaining smooth day-to-day operations including opening and closing duties. In addition to managing staff performance and operational tasks, the role includes responsibilities such as customer complaint resolution, inventory monitoring, cash management, and support for administrative activities.

Starting wage for the Shift Manager position is $24.00 per hour, which includes an estimated $3.50 per hour in tips. This role offers a blend of competitive pay, opportunities for career advancement, and the chance to work within a supportive and energetic team environment. Training is scheduled to begin on January 24, 2025, and will take place across Portland locations, designed to prepare new managers thoroughly for their operational responsibilities. This hands-on training ensures that all Shift Managers are ready to lead their teams with confidence and deliver outstanding guest experiences consistently.

Dave's Hot Chicken values flexibility and dedication from its management team, expecting Shift Managers to be adaptable in working night shifts, weekends, holidays, and both opening and closing shifts. The physical demands include the ability to stand for long periods, lift between 50 to 75 pounds comfortably, and work in heat-intensive kitchen environments. Importantly, the company emphasizes guest satisfaction and a positive team culture, making the Shift Manager role crucial not only for operational success but also for fostering a welcoming atmosphere for both guests and employees. This role is suited for individuals who are passionate about food, service excellence, and team leadership, ready to contribute to a growing and dynamic restaurant brand.