
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $22.47 - $26.22
Work Schedule
Flexible
Benefits
flexible scheduling
Medical insurance
Dental Insurance
Life insurance
Disability insurance
Paid Time Off
Shift Differential
Holiday pay
Pension Plan
401k plan
Job Description
The Exchange is a well-established retail company committed to providing exceptional shopping experiences to military communities and their families. Known for its customer-centric approach and dedication to quality service, the Exchange operates various retail stores and food service operations on military installations. The organization offers a structured yet dynamic environment where employees are valued and have numerous opportunities to grow and develop their skills. As an employer, the Exchange prioritizes employee well-being by providing competitive benefits such as comprehensive medical, dental, life and disability insurance, paid time off, shift differential, holiday pay, and a traditional pension and 401K plan for qualifying associates. Employees also enjoy access to base facilities, a mass transit program, and the unique status as a Department of Defense (DoD) employees, adding an extra layer of prestige and job security to their roles.
The role of Food Service Foreman at the Exchange is a leadership position that calls for a passionate and knowledgeable professional capable of overseeing a team of Food Service Workers. This role is essential in driving the delivery of outstanding customer experiences and meeting the department and store’s sales goals. As a Food Service Foreman, you will be responsible for understanding sales targets and efficiently planning and executing daily and weekly work schedules to meet these objectives. Developing schedules that effectively balance customer traffic and business needs is also part of your core responsibilities, ensuring optimal staff coverage during peak hours while maintaining operational efficiency.
In this role, you will foster a culture of accountability by setting clear expectations and managing performance around critical service and engagement behaviors. Your leadership extends to deescalating negative customer situations promptly, empowering your team to resolve issues in a manner that prioritizes customer satisfaction. The position demands a proactive leader who can promote a positive, customer-centric environment and utilize business insights to identify, troubleshoot, and follow up on opportunities for improvement. Greeting every customer with authentic warmth sets the tone for an extraordinary shopping experience, reinforcing the Exchange’s reputation as a preferred destination within the military community.
Working as a Food Service Foreman at the Exchange means becoming part of a team that values personal growth and professional development. The Exchange pledges to equip you with the tools and resources necessary for success while encouraging collaboration and collective growth. Flexible scheduling is offered to accommodate the varied needs of employees, demonstrating a commitment to work-life balance. If you are ready to lead, inspire, and make a tangible difference in the lives of customers and team members alike, this role provides the perfect platform to do so within a respected and supportive organization.
The role of Food Service Foreman at the Exchange is a leadership position that calls for a passionate and knowledgeable professional capable of overseeing a team of Food Service Workers. This role is essential in driving the delivery of outstanding customer experiences and meeting the department and store’s sales goals. As a Food Service Foreman, you will be responsible for understanding sales targets and efficiently planning and executing daily and weekly work schedules to meet these objectives. Developing schedules that effectively balance customer traffic and business needs is also part of your core responsibilities, ensuring optimal staff coverage during peak hours while maintaining operational efficiency.
In this role, you will foster a culture of accountability by setting clear expectations and managing performance around critical service and engagement behaviors. Your leadership extends to deescalating negative customer situations promptly, empowering your team to resolve issues in a manner that prioritizes customer satisfaction. The position demands a proactive leader who can promote a positive, customer-centric environment and utilize business insights to identify, troubleshoot, and follow up on opportunities for improvement. Greeting every customer with authentic warmth sets the tone for an extraordinary shopping experience, reinforcing the Exchange’s reputation as a preferred destination within the military community.
Working as a Food Service Foreman at the Exchange means becoming part of a team that values personal growth and professional development. The Exchange pledges to equip you with the tools and resources necessary for success while encouraging collaboration and collective growth. Flexible scheduling is offered to accommodate the varied needs of employees, demonstrating a commitment to work-life balance. If you are ready to lead, inspire, and make a tangible difference in the lives of customers and team members alike, this role provides the perfect platform to do so within a respected and supportive organization.
Job Requirements
- high school diploma or equivalent
- previous supervisory or leadership experience preferred
- able to lift up to 50 pounds
- willing to learn and adapt to current technology needs
- ability to handle customer inquiries and resolve issues quickly
- excellent communication and interpersonal skills
- ability to multitask and manage scheduling
- basic computer proficiency
- ability to work flexible hours including weekends and holidays
Job Qualifications
- able to lift up to 50 pounds
- able to learn and adapt to current technology needs
- able to think quickly on the spot to answer customer questions
- able to take initiative
- able to share brand knowledge
- able to lead teams to meet organizational objectives
- excellent attention to detail
- willing to cross-train and work in other areas of the store as needed
- possess a welcoming and helpful attitude toward customers and team members
- excellent communication skills
- basic computer skills
Job Duties
- promote a positive team and customer centric culture
- lead a culture of accountability through clear expectations
- utilize business knowledge to understand, troubleshoot and follow-up on opportunity areas
- ensure customers have an extraordinary experience while shopping
- greet every customer with eye contact and smile in your authentic way
- create schedules that align with customer and business needs
- quickly respond to and deescalate negative customer experiences
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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