$22.47/hr Food Service Foreman Subway

The Exchange is a well-established retail organization that primarily serves military communities, providing a wide range of products and services focused on meeting the diverse needs of its customers. As a subsidiary of the Department of Defense, the Exchange offers an extensive shopping experience including food service operations, retail sales, and various convenience services designed to support service members, their families, and other government employees. With a commitment to quality, community, and exceptional customer service, the Exchange stands as a trusted entity within the military support infrastructure. This company is renowned for its dedication to employee development, offering a supportive workplace culture where personal and professional growth are prioritized through ongoing training and resources.

As a Food Service Foreman at the Exchange, you will lead a team of passionate and knowledgeable food service workers dedicated to exceeding customer expectations by focusing on extraordinary customer experiences. Your core responsibility will be to understand sales goals, strategically plan and execute daily and weekly workloads to achieve both department and store sales objectives, all while fostering strong customer engagement. You will be tasked with creating work schedules that align with both customer needs and business demands and will play a central role in cultivating a culture of accountability through clear expectations and performance management, especially in areas critical to service and engagement behaviors. A vital part of your role will be to respond promptly and effectively to deescalate any negative customer experiences, empowering your team to resolve concerns swiftly and ensure the best possible outcome for customers.

The Food Service Foreman serves not only as a leader but also as a role model who promotes a positive team environment and customer-centric culture. You will utilize your business acumen to understand, troubleshoot, and follow up on opportunities for improvement, all aimed at providing extraordinary shopping experiences. Greeting every customer warmly with eye contact and a genuine smile will be a cornerstone of the daily customer interaction, helping to reinforce the welcoming atmosphere that defines the Exchange.

Working at the Exchange means being part of a community committed to your growth and success. The company provides flexible scheduling, comprehensive medical, dental, life, and disability insurance, paid time off, shift differential and holiday pay, along with a traditional pension and 401K plan for qualifying associates. Employees also benefit from access to base facilities, a convenient Mass Transit program, and the unique status of being a Department of Defense employee. The Exchange takes pride in investing in its people, providing the tools and resources necessary to succeed and develop, making the work environment motivating and rewarding for every associate.