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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $22.47 - $26.22
Work Schedule
Flexible
Benefits
flexible scheduling
Medical insurance
Dental Insurance
Life insurance
Disability insurance
Paid Time Off
Shift Differential
Holiday pay
Pension Plan
401k plan
Mass Transit program
access to base facilities
Job Description
The Exchange is a well-established retail organization that primarily serves military communities, providing a wide range of products and services focused on meeting the diverse needs of its customers. As a subsidiary of the Department of Defense, the Exchange offers an extensive shopping experience including food service operations, retail sales, and various convenience services designed to support service members, their families, and other government employees. With a commitment to quality, community, and exceptional customer service, the Exchange stands as a trusted entity within the military support infrastructure. This company is renowned for its dedication to employee development, offering a supportive... Show More
Job Requirements
- ability to lift up to 50 pounds
- ability to learn and adapt to current technology needs
- quick thinking to answer customer questions
- initiative taking ability
- knowledge sharing capability
- leadership skills to guide teams toward organizational objectives
- attention to detail
- willingness to cross-train and work in other store areas
- welcoming and helpful attitude
- strong communication skills
- basic computer literacy
Job Qualifications
- able to lift up to 50 pounds
- able to learn and adapt to current technology needs
- able to think quickly on the spot to answer customer questions
- able to take initiative
- able to share brand knowledge
- able to lead teams to meet organizational objectives
- excellent attention to detail
- willing to cross-train and work in other areas of the store as needed
- must possess a welcoming and helpful attitude toward customers and team members
- excellent communication skills
- basic computer skills
Job Duties
- lead a team of food service workers
- plan and execute daily and weekly workloads
- create staff schedules aligned with customer and business needs
- promote a positive team and customer centric culture
- enforce a culture of accountability through clear expectations
- respond to and deescalate negative customer experiences
- ensure extraordinary customer experience during shopping
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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