Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) retirement plan
Career development opportunities
Employee Discounts
Flexible work schedules
Job Description
Forward Air is a premier provider of ground transportation and logistics services focused on the North American air freight and expedited less-than-truckload (LTL) market. Established in 1990, Forward Air has succeeded in creating innovative shipping solutions that prioritize time-definite delivery, ensuring cargo reaches its destination within precise timelines. This commitment to timely service paired with cost efficiency makes Forward Air a trusted partner for companies of all sizes, including logistics companies, freight forwarders, integrated air cargo carriers, and airlines. The company’s dedication to customer satisfaction, reliability, and operational excellence is reflected in its expansive network, which includes over 90 facilities... Show More
Job Requirements
- High school diploma or equivalent
- Two or more years of supervisory experience in a high-volume, fast-paced environment
- Prior air freight experience
- Ability to work flexible hours including weekends and nights
- Forklift certification or experience
- Physical ability to lift weights frequently up to 50 pounds and occasionally up to 90 pounds
- Strong communication skills
- Basic computer proficiency with Microsoft Office, Outlook, and AS400
- Knowledge of hazardous materials handling
- Ability to manage and direct a team
- Valid driver's license
Job Qualifications
- Strong team player that thrives in a fast-paced environment
- Ability to drive performance of direct reports and lead a team in a lean manufacturing environment
- Prior air freight experience is required
- International/import experience is a plus
- Must have two (2) or more years of supervisory experience in a high-volume, fast-paced environment
- Must possess demonstrated leadership ability
- Knowledge of proper freight handling techniques
- Knowledge of hazardous materials handling
- Ability to communicate effectively with all levels of operations
- Must be flexible to work weekends and nights
- Forklift and general freight handling experience
Job Duties
- Ensure all work is performed according to Forward Air approved procedures, standards, and specifications for dock operations
- Directly supervise all activities of dockworkers and support personnel engaged in loading and unloading trucks and trailers
- Assign job tasks to workers according to unloading and loading schedules
- Provide guidance to subordinates on goals and objectives on a weekly basis
- Field customer calls on service issues, special service requests, rates, and new accounts
- Ensure proper maintenance of facility, forklift equipment, trailers, and handling supplies
- Execute appropriate load plans and proper load balance to ensure safe vehicle operation
- Coordinate work assignments, monitor performance, and provide training on relevant job duties
- Maintain facility appearance, condition, and security
- Maintain record of those responsible for trailer seal verifications
- Perform security checks when facility is dark or during holiday breaks
- Perform facility inspections
- Assist in the loading and unloading of trailers
- Foster safe handling, loading, unloading, and storage of hazardous materials as provided by the Department of Transportation
- Manage the dispatch of over the road line haul drivers, as well as all safety aspects both in the building and on the road
- Must be able to frequently lift and/or move up to fifty (50) pounds
- Must be able to occasionally lift and/or move up to ninety (90) pounds
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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