DMC/Detroit Valet~Shuttle Driver-($16+TIPS, Monday-Friday, Full-time, open availability 6AM-5:30PM)

Encore Service Group is a specialized healthcare-focused company dedicated to integrating hospitality and healthcare services to create positive, lasting impressions. Founded with the core belief that healthcare and hospitality should seamlessly coexist, Encore Service Group has grown to be a trusted provider of comprehensive services tailored specifically for healthcare environments across the Midwest. These services include non-emergency medical transportation, shuttle services, valet parking, service excellence consulting and coaching, porting, parking and garage management, along with welcome desk and concierge services. The company prides itself on its commitment to service excellence and compassionate care, making it a leader in healthcare hospitality support. Encore Service Group’s team members are valued for their professionalism, dedication, and ability to improve patient and guest experiences within healthcare settings.

The role currently available is part of Encore Service Group's rapidly growing Shuttle Transportation and Valet Team, specifically engaging with a new shuttle bus program at the Detroit Medical Campus. This full-time position, with a competitive hourly rate of $16 plus tips, requires a balance between driving a shuttle bus and performing valet parking duties. Candidates will experience variety within their shifts, dividing time between operating shuttle transportation and providing valet services. The role is dynamic and ideal for individuals who enjoy working in different environments throughout the day and maintaining an active, physically engaged approach to their duties. While prior wheelchair transport experience is not mandatory, the role does involve wheelchair transportation responsibilities, and proper training will be provided to ensure competence and confidence.

This position runs Monday through Friday with open availability from 6:00 AM to 5:30 PM. Successful candidates must exhibit responsibility, attention to detail, engagement, and compassion, as they will be interacting extensively with patients, guests, and healthcare staff. Greet every individual in a friendly and courteous manner, aiming to personalize service by addressing people by name whenever possible. Responsibilities include safely transporting guests across various hospitals on the Detroit Medical Campus, adhering to a professional dress code, and maintaining punctuality and reliability. Because the role is physically demanding, candidates must be prepared to walk, stand, and actively assist throughout their shifts, regardless of weather conditions. Additionally, the role requires a clean driving record, ability to pass drug and background checks, and candidates must be at least 21 years old due to insurance requirements.

Full-time employees gain access to medical, dental, and optical benefits after 60 days, as well as paid time off. The company emphasizes a supportive, respectful workplace culture and prioritizes service excellence within the healthcare environment. Overall, this opportunity is well-suited for candidates who thrive in an active role offering diverse duties, a vibrant team setting, and the chance to deliver meaningful service that impacts patients and guests in a healthcare setting.