District Receptionist

Ennis, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Life insurance

Professional Development

Employee assistance program

Job Description

The Central Administration Office is a pivotal component within our school district, serving as the hub for communication and operational support relating to students, staff, parents, and the public. This office maintains the essential functions that keep our education system running smoothly and efficiently, facilitating interactions between multiple stakeholders and supporting daily administrative tasks. The office is dedicated to providing outstanding customer service, ensuring a secure and welcoming environment, and sustaining the flow of information and materials necessary for effective educational management. As a vital link between the community and the educational institution, our Central Administration Office plays a crucial role in upholding district policies and safety protocols while fostering an atmosphere of responsiveness and efficiency.

The role of the Receptionist within this Central Administration Office is designed for a highly organized and communicative individual who is comfortable working under moderate supervision. The receptionist will be the first point of contact for callers and visitors, providing courteous and accurate responses to inquiries and directing individuals to the appropriate personnel or resources. This position requires proficiency in operating a multi-line phone system, managing visitor access through logs and pass issuance, handling emergency communications, and distributing materials to various departments. Additionally, the receptionist will be responsible for general clerical support, including filing, record maintenance, report compilation, and performing various administrative duties that contribute to office efficiency.

Candidates for this role should possess excellent public relations and interpersonal skills, ensuring positive interactions with diverse groups such as students, parents, staff, vendors, and substitutes. The receptionist must be adept at managing frequent interruptions and maintaining emotional control under stress, especially during emergency or high-pressure situations. Typing skills, including keyboarding and 10-key numerical data entry, as well as computer literacy with standard office equipment, are essential. Furthermore, the role demands a commitment to confidentiality, adherence to district safety protocols, and the physical ability to perform light lifting and continuous sitting with repetitive hand motions. Overall, this position offers a dynamic work environment where the receptionist plays a key role in supporting the administrative functions of the school district central office, enhancing communication, safety, and operational procedures.

Job Requirements

High school diploma or GED
one year of clerical experience in an office setting
ability to operate multi-line phone system
effective public relations skills
effective organization skills
effective communication skills
effective interpersonal skills
ability to speak, read, and understand English
ability to read and comprehend instructions
ability to effectively present information in one-on-one situations
proficient in keyboarding
proficient in 10-key numerical data entry
proficient in file maintenance

Job Qualifications

High school diploma or GED
ability to operate multi-line phone system
effective public relations skills
effective organization skills
effective communication skills
effective interpersonal skills
ability to speak, read, and understand English
ability to read and comprehend instructions
ability to effectively present information in one-on-one situations
proficient in keyboarding
proficient in 10-key numerical data entry
proficient in file maintenance
one year of clerical experience in an office setting

Job Duties

Receive and direct incoming calls, take reliable messages, and route to appropriate staff
greet visitors (e.g. public, parents, students, substitutes, vendors, etc.), respond to their inquiries and/or direct them to appropriate personnel in accordance with district policies and procedures regarding building security
maintain visitor log and issue visitor passes
respond to emergency calls and notify appropriate parties to address immediate safety and/or security issues
receive deliveries and disseminate materials and information to the appropriate parties
provide clerical assistance as needed
compile, maintain, and file all reports, records, and other documents as required