District Operations Manager - Quick Service Restaurants

Sacramento, CA, USA|Travel, Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Flexible

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

performance bonuses

Employee Discounts

Career Development

Job Description

Our company is a leading multi-unit franchisee operating under a globally recognized Quick Service Restaurant (QSR) brand. With a commitment to delivering top-quality food, exceptional customer satisfaction, and operational excellence, we manage multiple fast-paced restaurant locations that serve diverse communities. Our franchise is distinguished by its strong corporate-franchise partnership, innovative business strategies, and dedication to maintaining the highest food safety and service standards.

We are currently seeking a highly motivated and experienced District Operations Manager to join our expanding team. This leadership role is pivotal to the continued success and growth of our franchise across multiple restaurant locations. The District Operations Manager will play a key role in ensuring that each restaurant operates efficiently, meets financial goals, complies with brand standards, and delivers an outstanding customer experience.

As a proactive and hands-on leader, the District Operations Manager will oversee daily operations, provide coaching and development to restaurant management teams, implement corporate and franchise policies, and spearhead initiatives that drive sales growth and operational efficiency. The ideal candidate thrives in a dynamic, franchise-driven environment and excels at multitasking with a strategic mindset to balance the demands of multiple locations.

This position requires a deep understanding of financial management, including profit and loss (P&L) accountability, budgeting, and cost control. The District Operations Manager will work closely with restaurant managers to monitor key performance metrics, optimize labor and inventory, and enforce rigorous health and safety standards. Additionally, the role involves maintaining brand consistency and fostering a culture of customer service excellence through ongoing feedback and continuous improvement.

The District Operations Manager will also act as the critical liaison between the franchisee and the corporate office, ensuring alignment with overall franchise goals and timely reporting of operational performance. Identifying opportunities for growth and efficiency improvements within the district will be a core responsibility, along with navigating and resolving operational challenges such as staffing issues, supply chain disruptions, or equipment concerns to ensure seamless restaurant operations.

Candidates with multi-unit management experience, especially within QSR or franchise food service industries, will find this role particularly rewarding. We offer a collaborative and supportive work environment that promotes leadership development and the chance to make a significant impact on a growing franchise network. This is a full-time leadership opportunity designed for professionals with a passion for operations, team development, and delivering top-tier customer experiences in the QSR sector.

Job Requirements

Bachelor's degree or equivalent experience in business management or related field
Minimum of 5 years experience in multi unit management preferably in QSR or food service industry
Demonstrated ability to manage financials including profit and loss and budgeting
Strong leadership and team development skills
Excellent communication and interpersonal abilities
Ability to handle multiple locations and priorities in a fast paced environment
Knowledge of franchise operations and compliance standards preferred

Job Qualifications

5 plus years of multi unit management experience in the QSR or food service industry franchise operations experience preferred
Proven track record of guiding teams to achieve financial and operational objectives
Strong financial management skills including P and L oversight budgeting and cost control
Exceptional leadership communication and interpersonal skills
Ability to excel in a fast paced multi location environment with competing priorities
Understanding of franchise business models and corporate franchise relationships is a plus

Job Duties

Oversee daily operations at multiple franchise locations ensuring compliance with corporate and franchisee standards for food quality safety and customer service
Recruit train mentor and develop restaurant managers and their teams fostering operational excellence and a positive work environment
Monitor district financials including P and L budgeting and cost control measures
Drive strategies to maximize profitability while managing labor inventory and other operating costs
Ensure adherence to all franchise and corporate standards including health and safety regulations brand consistency and operational procedures
Maintain high customer service standards regularly assess customer feedback to implement improvements for an outstanding guest experience
Act as the primary liaison between the franchisee and corporate office ensuring alignment with overall franchise goals while reporting performance metrics
Identify growth opportunities within your district and formulate actionable plans to drive sales enhance efficiency and improve customer satisfaction
Proactively address and resolve challenges related to staffing supply chain equipment or customer service to maintain operational continuity