Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Salary
Rate:
Exact $55,000.00
Work Schedule
Flexible
On-call
Day Shifts
Benefits
competitive base salary
Variable compensation
Healthcare plans
401k company matching plan
maternity leave
paternal leave
Flexible personal time off
remote work
Fun collaborative work environment
Job Description
Trash Butler is a leading sustainability expert and innovator in the doorstep valet trash service and recycling industry, catering specifically to multi-family apartment communities across the United States. With coverage exceeding 250,000 units across 35 states, Trash Butler has established itself as a trusted name known for its stress-free service experience and professional team. The company has gained notable recognition, being featured in prominent media outlets such as The Wall Street Journal, TIME Magazine, and CNBC. Committed to excellence, Trash Butler fosters a corporate culture centered around four core values: Building Leaders, Always Branding, Listen, Fulfill and Delight, and Creating... Show More
Job Requirements
- Minimum of 2-5 years of management experience
- demonstrated experience managing a remote workforce of up to 50 individuals working 5-7 days a week for 2-3 hours daily
- strong employee relations skills including hiring and management
- experience in multi-site operations
- exceptional decision-making ability
- previous customer service experience
- excellent oral and written communication
- proficiency in planning and organizational skills
- strong work ethic
- outstanding interpersonal skills
- self-motivated and resourceful
- collaborative mindset
- flexibility to be on call during daytime and evening hours
- flexibility to travel periodically
- valid driver’s license and auto insurance with good driving record
- comfortable working outdoors and walking property distances
- able to lift up to 50 pounds, bend at waist/knees, lift bag over shoulder, climb stairs, drive for periods of time
Job Qualifications
- Minimum of 2-5 years of management experience with a proven track record of leadership and team development
- demonstrated experience in managing a remote workforce of up to 50 individuals who work 5-7 days a week for 2-3 hours per day
- strong background in employee relations including hiring and management practices
- experience in multi-site operations with effective coordination and process optimization
- exceptional decision-making skills capable of navigating complex situations
- previous experience delivering high-quality customer service
- excellent oral and written communication skills
- proficiency in planning, time management, and organizational skills
- strong work ethic and commitment to continuous quality improvement
- outstanding interpersonal skills for building trust and rapport
- self-motivated and resourceful with a proactive attitude
- collaborative and team-oriented mindset
- flexibility to be on call during daytime and evening hours
- flexibility to periodically travel
Job Duties
- Create and manage work schedules for Butlers to ensure proper staffing levels
- manage Butler callouts and arrange replacements to avoid service disruptions
- complete doorstep trash and recycling collection services within your district as needed
- oversee the launch of services at new properties, coordinating Butler assignments and supplies
- conduct regular on-site visits and audits to monitor service quality and compliance
- address and resolve any on-site service issues or client complaints
- ensure accurate clock-ins and clock-outs and handle any payroll discrepancies
- monitor and manage the cost of goods sold (COGS) to ensure financial efficiency
- submit jot forms to replenish supplies as needed
- provide guidance and feedback to Butlers by coaching and corrective actions
- track and monitor Butler performance through scorecards and on-site evaluations
- handle worker's compensation claims and related issues for field staff
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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