
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $112,100.00 - $168,200.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Paid holidays
Dental Insurance
Health Insurance
Paid parental leave
Disability insurance
401(k) matching
Vision Insurance
Parental leave
Life insurance
Job Description
Starbucks Coffee Company is a globally recognized coffeehouse chain that is synonymous with quality coffee, innovative beverage choices, and a unique customer experience. Known for its commitment to excellence and community engagement, Starbucks has built a strong brand presence worldwide. The company operates thousands of stores across multiple countries, serving millions of customers daily. Starbucks is widely regarded for its inclusive and empowering workplace culture, emphasizing diversity, employee benefits, and opportunities for career growth. As a leader in the retail coffee industry, Starbucks invests significantly in training and developing its workforce to ensure that every partner (employee) can achieve their full potential and deliver exceptional service. The company is performance-driven but places humanity at the core of its business strategy, ensuring that customer and partner experiences are equally valued.
The role of a District Manager at Starbucks is a pivotal leadership position that involves overseeing a multi-unit portfolio of stores within a defined geographic area. This role requires a seasoned retail leader who can develop and empower Store Managers to deliver outstanding operational, financial, and customer service results. As a District Manager, you will be responsible for planning and executing district-level strategies that address each store's unique strengths and challenges while driving growth and profitability. You will act as a mentor and coach to a team of Store Managers, helping them enhance their leadership capabilities, operational skills, and business acumen.
In addition to leadership responsibilities, this role entails close collaboration with local communities to ensure that Starbucks stores remain integrated and relevant. The District Manager also serves as a resource for resolving customer issues, managing staffing needs, and maintaining store compliance with company policies and procedures. This position demands strong organizational, interpersonal, and problem-solving skills to handle the complex dynamics of managing multiple stores in different markets.
The employment type is full-time, with work hours that often exceed 40 hours per week and include variable schedules such as early mornings, evenings, weekends, and holidays. The salary for this role is competitive and dependent on factors such as experience, skills, geographic location, and internal equity.
Starbucks offers a comprehensive benefits package to its partners and their families, including medical, dental, and vision insurance, life insurance options, disability coverage, paid parental leave, paid vacation and holidays, sick leave, and access to a 401(k) retirement plan with employer match. There are also unique benefits such as the Starbucks College Achievement Plan, which covers 100% of tuition for eligible partners to earn a bachelor’s degree online through Arizona State University. Additional perks include stock purchase programs, equity incentives, student loan management resources, backup care, and reimbursement for Deferred Action for Childhood Arrivals (DACA) recipients. Starbucks is committed to inclusivity, equal opportunity, and providing reasonable accommodations for employees with disabilities.
The role of a District Manager at Starbucks is a pivotal leadership position that involves overseeing a multi-unit portfolio of stores within a defined geographic area. This role requires a seasoned retail leader who can develop and empower Store Managers to deliver outstanding operational, financial, and customer service results. As a District Manager, you will be responsible for planning and executing district-level strategies that address each store's unique strengths and challenges while driving growth and profitability. You will act as a mentor and coach to a team of Store Managers, helping them enhance their leadership capabilities, operational skills, and business acumen.
In addition to leadership responsibilities, this role entails close collaboration with local communities to ensure that Starbucks stores remain integrated and relevant. The District Manager also serves as a resource for resolving customer issues, managing staffing needs, and maintaining store compliance with company policies and procedures. This position demands strong organizational, interpersonal, and problem-solving skills to handle the complex dynamics of managing multiple stores in different markets.
The employment type is full-time, with work hours that often exceed 40 hours per week and include variable schedules such as early mornings, evenings, weekends, and holidays. The salary for this role is competitive and dependent on factors such as experience, skills, geographic location, and internal equity.
Starbucks offers a comprehensive benefits package to its partners and their families, including medical, dental, and vision insurance, life insurance options, disability coverage, paid parental leave, paid vacation and holidays, sick leave, and access to a 401(k) retirement plan with employer match. There are also unique benefits such as the Starbucks College Achievement Plan, which covers 100% of tuition for eligible partners to earn a bachelor’s degree online through Arizona State University. Additional perks include stock purchase programs, equity incentives, student loan management resources, backup care, and reimbursement for Deferred Action for Childhood Arrivals (DACA) recipients. Starbucks is committed to inclusivity, equal opportunity, and providing reasonable accommodations for employees with disabilities.
Job Requirements
- Legal documentation establishing your identity and eligibility to be legally employed in the country in which you apply
- Ability to work full time including variable hours such as early mornings, evenings, weekends and/or holidays
- Willingness to work in a fast-paced, multi-unit management role
- Effective communication skills to liaise with different levels of staff and stakeholders
- Ability to travel as needed within the district
- Commitment to uphold Starbucks core values and business ethics
Job Qualifications
- Minimum high school diploma or GED
- Five or more years of retail experience managing two or more stores, departments, or units including P&L, inventory, operations and customer service
- Five or more years of management experience leading a team of six or more, including training and coaching with strong leadership and communication skills
- Three or more years of experience in a customer service oriented role
- Experience in a multi-unit environment with knowledge of retail or restaurant industry operations and financial reporting
- Strong organizational, interpersonal and problem solving skills
- A college degree in business or a closely related field, OR four or more years of US Military service may substitute for a portion of the required experience
Job Duties
- Grow a portfolio of successful businesses by developing district-level strategies to achieve financial, operational, and customer-service goals
- Lead a team of leaders by motivating, coaching, and strengthening Store Managers as team leaders, retail operators and business owners
- Serve as a resource by providing expertise on key customer issues, team staffing and management, store operations and company policies and procedures
- Plan and implement district-wide initiatives to improve store performance and customer satisfaction
- Monitor financial performance, analyze data and prepare reports to inform decision-making
- Foster a positive and inclusive work culture that aligns with Starbucks values
- Collaborate with community partners and local stakeholders to enhance store presence and engagement
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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