District Manager, F&B

Coach is a prestigious global fashion house that was founded in New York City in 1941. Renowned for its innovative approach and commitment to quality, Coach has established itself as a leader in luxury accessories and lifestyle products. The brand is inspired by Creative Director Stuart Vevers and is deeply rooted in the inclusive and courageous spirit of its hometown, New York. As a key player in the fashion industry, Coach prides itself on crafting beautiful, timeless products designed to empower individuals to express their true selves authentically. Being a part of the Tapestry portfolio, Coach benefits from the strength of a global house of brands that share a common vision of innovation, inclusivity, and optimism. Tapestry Inc. upholds these values as it continues to expand its influence worldwide.

Within this vibrant and dynamic environment, Coach is seeking an experienced and driven District Manager to oversee the operations of multiple Coach Coffee Shop locations across North America. This role requires an individual who combines passion for both the coffee and fashion industries, along with exceptional leadership capabilities to ensure operational excellence and maximize financial and customer service outcomes. The District Manager will play an instrumental role in upholding Coach's standards, enhancing customer satisfaction, and executing strategic initiatives that drive growth and performance.

This full-time, hybrid work position is based in Manhattan, New York City, with a competitive annual base salary range from $140,000 to $175,000. The District Manager will have significant responsibility for leading and mentoring store teams, managing multiple locations, and driving key performance indicators such as sales, profitability, and customer retention. This role also involves regular travel across North America to visit stores and support operations.

As a leader, the District Manager will recruit and train store managers and supervisors, foster a positive team environment, and provide ongoing coaching to promote high performance. Ensuring that all stores operate in compliance with company policies and relevant regulations will be critical, as will closely monitoring store metrics to implement improvements and optimize operational efficiency.

The District Manager will also play a key role in financial oversight by collaborating with store managers to meet sales targets, manage budgets, and maximize profitability. Offering a premium customer experience is a focal point, with responsibilities including resolving customer issues at the district level and supporting brand loyalty through community engagement.

Inventory management and product quality will be closely monitored to maintain high standards and ensure timely delivery of goods. Additionally, the District Manager will contribute to strategic planning and the successful execution of company-wide initiatives, collaborating cross-functionally with various departments such as Real Estate, Construction, IT, Supply Chain, HR, and Visual Merchandising.

A significant aspect of the role includes leading the end-to-end execution of new store openings, ensuring operational readiness, staffing, and smooth launch events, thereby reinforcing Coach's footprint and customer presence.

With a focus on both operational leadership and brand stewardship, this District Manager position offers a unique opportunity to be part of an iconic fashion brand's expansion into the coffee shop sector. Candidates should be prepared to demonstrate strong interpersonal skills, a customer-first mindset, strategic agility, and the ability to drive results through effective people management and operational oversight. Joining Coach means contributing to a company that values creativity, courage, and innovation while upholding the highest standards of excellence in all aspects of business.