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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) Plan
Employee Discounts
bonus eligibility
Job Description
Mattress Warehouse is one of the largest and fastest-growing bedding retailers in the United States, dedicated to improving lives through quality sleep. Our establishment prides itself on empowering associates to shape their careers while making a meaningful impact every day. As a company, we prioritize quality products and exceptional service for our customers, all while actively supporting the communities we serve and protecting the environment. We operate within an inclusive, team-oriented work environment that recognizes and rewards hard work and dedication. Our commitment to our employees' well-being is evident through our comprehensive benefits and competitive compensation packages. Joining Mattress Warehouse... Show More
Job Requirements
- high school diploma or equivalent
- previous experience in retail management or related field
- strong leadership and organizational skills
- excellent communication skills
- ability to travel as needed within the district
- proficiency in using digital tools and software relevant to retail operations
- customer-focused mindset
- ability to work in a fast-paced environment
- valid driver’s license
Job Qualifications
- experience in retail management or related leadership roles
- strong leadership and team management skills
- excellent communication and interpersonal abilities
- proven track record of achieving sales targets and financial goals
- ability to analyze business performance and implement effective strategies
- commitment to customer service excellence
- proficiency with sales and operational tools, such as diagnostic systems
- ability to train, mentor, and develop team members
- problem-solving and decision-making skills
- knowledge of budgeting and resource management
Job Duties
- plan and coordinate business operations in district showrooms to achieve financial goals, driving revenue growth and profitability
- perform resource allocation, workload assignment, and schedule management for assigned projects, optimizing efficiency and productivity
- manage a team of professionals on a daily basis to meet or exceed company objectives, fostering a culture of excellence and accountability
- identify skill gaps and schedule trainings for team members, ensuring continuous improvement and professional growth
- resolve all customer issues and ensure outstanding customer service, cultivating loyalty and positive brand perception
- conduct performance evaluations of team members and provide feedback for improvements, driving individual and team success
- build strong working relationships and maintain effective communications with team members, promoting collaboration and teamwork
- identify business challenges and suggest appropriate action plans, contributing to the development of new business strategies for growth and revenue generation
- manage budgets, control expenses, and identify revenue opportunities, optimizing operational efficiency and cost-effectiveness
- assist in employee recruitment, promotion, retention, and termination activities, ensuring compliance with company policies and procedures, including staffing, recruiting, and retaining talent
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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