District Manager

Insomnia Cookies is a pioneering company that started from humble beginnings in a college dorm room and has transformed into a globally recognized bakery and delivery brand. Founded by Seth Berkowitz, this company has grown tremendously over the past 20 years, captivating cookie lovers with its innovative concept that delivers warm and delicious cookies all day and late into the night. Insomnia Cookies has built a strong cult following by focusing on quality, convenience, and community engagement, operating over 300 stores worldwide. The brand’s flagship experiential store, located in Philadelphia, Pennsylvania, exemplifies its commitment to providing a 'sweet-easy' experience for customers. Moreover, the company has expanded its reach through a burgeoning nationwide shipping and gifting service, making its delightful cookie offerings accessible beyond physical stores. Insomnia Cookies is committed to innovation and 'Imagining What’s Possible,' continually striving to evolve and elevate the sweet indulgence market globally.

The role of District Manager in the New York region is a critical leadership position responsible for overseeing the performance of 9-10 city and campus-adjacent stores. This full-time role comes with a competitive salary ranging from $80,000 to $100,000 per year, complemented by a quarterly bonus package and a long-term incentive plan (LTIP). Additional compensation comes through a comprehensive benefits package including medical, dental, vision, and pet insurance plans, 401K with matching contributions, paid time off including three weeks of vacation, sick leave, and personal wellness days, along with commuter reimbursement and a company laptop. The role offers a unique opportunity to lead diverse teams, drive business growth, and shape customer service excellence while enjoying outstanding perks such as free cookies.

As a District Manager, you will leverage your leadership prowess to develop and execute tailored regional strategies that improve financial performance, operational efficiency, and customer satisfaction across multiple stores. This involves addressing each store's unique strengths and challenges with innovative and outside-the-box thinking. You will provide expert guidance on customer service, staffing, operations, and policy adherence, working closely with workforce planning and store operations management teams to manage labor effectively. Your leadership will inspire and cultivate multilevel teams that understand their local markets and communities intimately, fostering environments where employees flourish and customers receive exceptional service. This position demands strong organizational, interpersonal, and problem-solving skills combined with industry experience, focusing on driving sustainable growth and operational excellence at a regional level.