Dispatcher, Transport

Estes Forwarding Worldwide (EFW) is a premier domestic and international freight forwarding company operating extensively throughout the United States. As a subsidiary of Estes Express Lines, headquartered in Richmond, Virginia, EFW leverages an extensive hybrid transportation network that combines air, ground, and ocean freight to provide customized logistics and warehousing solutions. Serving a diverse range of industries, EFW has earned a reputation for excellent service and reliability, bolstered by prestigious awards such as Specialty Carrier of the Year and E-Commerce Delivery Carrier of the Year. The company's focus on innovation and customer satisfaction has also earned recognition from Global Trade Americas as a leading third-party logistics provider to watch.

EFW is currently seeking a dedicated Dispatcher for Transport based in St. Paul, MN, for a Regular Full-Time position. The hourly pay rate for this role ranges from $25.05 to $36.03, reflecting a highly competitive salary range aligned with the responsibilities and qualifications required. The company is committed to providing its employees with a comprehensive benefits package, including paid vacation, sick time, holidays, a 401(k) plan with company match, medical, dental, and vision insurance, short- and long-term disability plans, life and accidental death and dismemberment insurance, and job referral bonuses.

The Dispatcher, Transport role is a critical position within the EFW logistics operation. The individual in this role will coordinate logistical functions responsibly, ensuring the smooth operation of transport services through effective communication with drivers, customers, and local agencies. This person will manage scheduling of driver routes to meet business needs, oversee compliance with transportation regulations, and maintain detailed records related to dispatch calls, routes, and delivery times. Furthermore, the Dispatcher will handle any delivery or driver-related issues, customer requests, and complaints, as well as manage administrative duties such as scanning documents and entering data into computer systems. A strong focus on communication within the Transport Department and adherence to C-TPAT and TSA security protocols is vital.

This position demands an energetic and detail-oriented individual capable of handling high-pressure situations and meeting deadlines with accuracy. As the Dispatcher works with multiple software platforms including WorldTrak and Dispatch Track, proficiency in these systems and a solid understanding of DOT and Hours of Service (HOS) regulations are essential. The role is ideal for candidates looking for a stimulating, fast-paced environment where they can contribute to a leading logistics company’s success while enjoying opportunities for personal and professional growth in a supportive workplace environment.