Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $23.00
Work Schedule
Rotating Shifts
Day Shifts
Night Shifts
Benefits
Paid Time Off
401K with company match
company sponsored life insurance
Medical insurance
Dental Insurance
vision plans
Voluntary Short-Term Disability Insurance
Voluntary long-term disability insurance
voluntary life insurance
accident insurance
Hospital plans
Employee assistance program
Employee Discounts
Free hot healthy meals
Job Description
gategroup is a leading global provider of technology-based food services to the travel industry, known for its commitment to excellence and quality in delivering culinary experiences. With a rich history of serving major clients across various airports and travel hubs, gategroup specializes in optimizing in-flight and airport food and beverage services. The company prides itself on fostering a culture of integrity, passion, accountability, and teamwork, ensuring that every individual is valued, respected, and empowered to contribute to making travel more enjoyable and memorable for customers. As a well-established leader in the hospitality and travel service sector, gategroup is dedicated to... Show More
Job Requirements
- High school diploma required
- 2+ years of general work experience in an office or warehouse facility
- 1 year of experience directing the work of others
- Valid driver's license
- Able to drive on the ramp (must be 21+)
- Ability to multi-task in a hectic environment
- Must be detail oriented
- Able to keep calm in high pressure environment
- Able to work with minimum supervision in an off-site environment
- Able to make independent decisions
- Able to compile data from multiple sources with high degree of accuracy
- Able to communicate status changes to all parties timely
- Driven to document and improve processes
- Able to develop rapport with major client
- Must be able to function in a warehouse environment
- Willingness to rotate between day and night shifts and vacation relief
- Ability to pass pre-employment drug screen, criminal background check, and/or airport fingerprinting
Job Qualifications
- High school diploma required
- Associate's degree preferred
- 2+ years of general work experience in an office or warehouse facility
- 1 year of experience directing the work of others
- 1-2 years of shipping/receiving experience preferred
- Able to drive on the ramp (must be 21+ with a driver's license)
- Detail oriented
- Able to keep calm in high pressure environment
- Able to work with minimum supervision
- Able to make independent decisions
- Able to compile data from multiple sources with high accuracy
- Able to communicate status changes timely
- Driven to document and improve processes
- Able to develop rapport with major client
Job Duties
- Analyze data from custom computer screens and prepare driver run sheets for each flight
- Assign drivers to gates and flights
- Serve as the quality assurance specialist ensuring contents of coolers and meals meet customer specifications
- Monitor driver's kitchen department time
- Track all flight, gate, meal order, and other changes in flights
- Serve as backup supervisor when that individual is on the ramp by relaying flight changes to drivers, directing workflow, and resolving customer problems
- Check that drivers have completed their run sheets accurately and that all times, aircraft changes, service levels, and quantities meet customer specifications
- Answer and log customer calls, concerns, and complaints and make recommendations to resolve ongoing issues
- Rotate periodically between day shift, night shift, and vacation relief
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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