Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $23.00
Work Schedule
Rotating Shifts
Day Shifts
Night Shifts
Benefits
Paid Time Off
401K with company match
company sponsored life insurance
Medical Plans
Dental plans
vision plans
Voluntary short-term/long-term disability insurance
Voluntary life, accident, and hospital plans
Employee assistance program
Employee Discounts
Free hot healthy meals
Job Description
gategroup is a global leader in providing catering and hospitality services primarily to the airline, rail, and aviation sectors. With a strong commitment to delivering exceptional service and enhancing customer experiences, gategroup operates in various locations worldwide, offering premium quality meals, logistical support, and operational excellence to major clients in the travel industry. The company places high value on its core principles of excellence, integrity, passion, and accountability, creating an environment where employees are encouraged to demonstrate respect, effective communication, teamwork, and a commitment to continuous improvement. gategroup fosters diversity and inclusion, ensuring fair treatment of all employees and providing... Show More
Job Requirements
- High school diploma
- Minimum 2 years of relevant work experience
- Valid driver’s license
- Able to drive on the ramp and be 21 years or older
- Ability to function in warehouse environment
- Able to multi-task
- Detail oriented
- Able to stay calm in high pressure environment
- Able to work with minimum supervision
- Strong communication skills
- Able to make independent decisions
- Available to rotate between shifts
- Pass pre-employment drug screen and background check
Job Qualifications
- High school diploma
- Associate’s degree preferred
- 2+ years general work experience in office or warehouse
- 1 year experience directing the work of others
- 1-2 years shipping/receiving experience preferred
- Able to drive on the ramp with valid driver's license
- Detail oriented
- Able to multi-task in hectic environment
- Calm under pressure
- Able to work with minimum supervision
- Able to make independent decisions
- Able to compile data accurately
- Able to communicate status changes timely
- Driven to document and improve processes
- Able to develop rapport with major client
Job Duties
- Analyze data from custom computer screens and prepare driver run sheets for each flight
- Assign drivers to gates and flights
- Serve as the quality assurance specialist ensuring contents of coolers and meals meet customer specifications
- Monitor driver’s kitchen department time
- Track all flight, gate, meal order and other changes in flights
- Serve as back up supervisor relaying changes in flights to drivers, directing work flow and resolving customer problems
- Check that drivers have completed run sheets accurately and that all details meet customer specifications
- Answer and log customer calls, concerns and complaints, making recommendations to resolve issues
- Rotate periodically between day shift, night shift and vacation relief
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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