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Dispatcher Supervisor

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Exact $70,200.00
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Benefits

Family benefits including health, dental & vision
Company paid long/short term disability
Company paid life insurance
Company matched 401(k) retirement program
Paid Holidays & Vacation

Job Description

Food Express Inc. is a well-established company specializing in the efficient transportation and delivery of food products. Known for its commitment to customer satisfaction and operational excellence, Food Express Inc. has built a strong reputation in the logistics and food distribution industry. The company prioritizes ensuring that refrigerated and fresh food items reach their destinations promptly and in optimal condition, serving a broad range of clients from restaurants to grocery stores. They maintain a high standard of service, blending advanced technology with experienced personnel to stay ahead in the competitive food delivery sector.

The weekend dispatcher supervisor role at... Show More

Job Requirements

  • Excellent communication skills
  • Attention to detail
  • Ability to multitask
  • Computer knowledge, efficient in Microsoft Office especially Excel
  • Coordinate and manage the schedules of truck drivers to ensure products and goods are picked up and delivered in a timely manner
  • Bilingual in Spanish
  • Dispatch experience or knowledge preferred
  • TMS and McLeod LoadMaster experience preferred

Job Qualifications

  • High school diploma or equivalent
  • Experience in dispatch or logistics management preferred
  • Proficiency in Microsoft Office, especially Excel
  • Bilingual in Spanish preferred
  • Knowledge of TMS and McLeod LoadMaster software preferred
  • Strong communication and multitasking skills
  • Ability to work under pressure and solve problems effectively

Job Duties

  • Ensure that orders are filled in a timely and efficient manner while providing outstanding customer service
  • Coordinate and manage the schedules of truck drivers to ensure products and goods are picked up and delivered in a timely manner
  • Resolve any customer issues or complaints in a timely and professional manner
  • Ensure compliance with all applicable local, state, and federal regulations
  • Supervise weekend dispatch operations and support the logistics team
  • Utilize TMS and McLeod LoadMaster systems for load management and tracking
  • Communicate effectively with drivers, customers, and management to optimize route efficiency

Job Location

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