Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $22.00
Benefits
weekly pay
Paid training
Medical insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
Paid Time Off
Life insurance
Job Description
ARS-Rescue Rooter is the nation's largest provider of residential HVAC, plumbing, and electrical services with more than 7,000 team members and over 45 years of experience delivering quality home services. Established as a trusted leader in the industry, ARS offers a broad range of solutions aimed at ensuring comfort, safety, and efficiency in residential properties. The company prides itself on its commitment to customer satisfaction, employee growth, and operational excellence. Known for its strong team culture and clean office environment, ARS supports its employees with comprehensive benefits and opportunities for career advancement within a national service network.
The Dispa... Show More
The Dispa... Show More
Job Requirements
- Must report daily to the office
- Prior dispatch or scheduling experience
- Proficiency with Microsoft Office
- Knowledge of local geography
- Ability to pass background check and drug screening
- Flexibility to work assigned shifts and weekends
- Strong communication skills
Job Qualifications
- Prior dispatch, scheduling, or call center experience
- Proficiency in Microsoft Office
- Experience with multi-line phone systems
- Familiarity with local geography
- Strong communication and organizational skills
- Ability to work well in a team environment
- Flexibility to work assigned shifts and weekend rotations
Job Duties
- Manage call flow from the service platform
- Coordinate scheduling for service technicians
- Dispatch field teams efficiently based on customer needs
- Maintain strong communication with service technicians and customers
- Utilize local geography knowledge to support route planning
- Provide support to service teams throughout the day
- Ensure prompt response to customer inquiries and dispatch requests
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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