Job Overview
Compensation
Type:
Salary
Rate:
Range $41,804.76 - $58,525.05
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Disability insurance
Life insurance
Employee assistance program
Job Description
Penhall Company is a leading firm in the concrete services industry with over 65 years of experience shaping the future of concrete cutting, coring, scanning, and demolition. Ranked 3rd in Demolition by ENR's 2023 Top Specialty Contractors, Penhall Company is recognized for its commitment to precision, safety, and state-of-the-art technology. As a national leader, Penhall delivers comprehensive solutions that emphasize safety, efficiency, and technical expertise, making it a trusted partner for numerous projects across the country. With a firm focus on innovation and quality, Penhall supports a highly skilled workforce dedicated to consistently exceeding client expectations.\n\nThe position of Service Dispatcher... Show More
Job Requirements
- 2-5 years related service dispatch experience
- ability to multitask while remaining detail oriented
- expert knowledge of principles and methods for dispatching personnel and equipment
- expert knowledge of local thoroughfares, routes and surrounding areas
- proficient communication and organizational skills essential
- ability to type 65-70 wpm accurately and take dictation
- professional level position, incumbent receives minimal guidance and supervision
- union labor relations basic principles
- knowledge of microsoft word, excel, outlook
- proficient in business writing and verbal communication
- valid driver’s license and acceptable motor vehicle record required when duties require use of motor vehicle
- ability to pass pre-employment and random screening for illegal substances
- knowledge and accuracy in arithmetic
Job Qualifications
- 2-5 years related service dispatch experience
- expert knowledge of principles and methods for dispatching personnel and equipment
- expert knowledge of local thoroughfares, routes, and surrounding areas
- proficient communication and organizational skills
- ability to type 65-70 WPM accurately and take dictation
- professional-level experience with minimal guidance and supervision
- knowledge of union labor relations principles
- proficient in Microsoft Word, Excel, and Outlook
- proficient in business writing and verbal communication in English
- valid driver's license and acceptable motor vehicle record
- ability to pass pre-employment and random illegal substance screenings
- knowledge and accuracy in arithmetic
Job Duties
- Receive or prepare work orders
- confer with customers or supervising personnel to address service or equipment questions, problems, and requests
- determine types or amounts of equipment, vehicles, materials, or personnel required
- schedule and dispatch workers, work crews, equipment, or service vehicles to appropriate locations
- order supplies and equipment and issue them to personnel
- arrange for necessary repairs to restore service and schedules
- relay work orders, messages, and information between work crews, supervisors, and field personnel
- advise personnel about traffic problems such as construction areas, accidents, congestion, weather conditions, and other hazards
- prepare daily work and run schedules
- maintain files or records of customer requests
- perform other duties as assigned by divisional leadership or senior dispatcher
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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