Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $40,131.00 - $52,979.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Paid holidays
Disability insurance
Employee assistance program
Job Description
The City of Buffalo is a vibrant and dynamic municipality dedicated to providing essential services and ensuring the well-being of its residents. As a municipal government entity, the city operates various departments that address public works, safety, infrastructure maintenance, and community services. The City of Buffalo is committed to hiring qualified individuals who contribute to the efficient delivery of city services and uphold the standards of public administration. It offers stable employment opportunities along with a structured environment for career growth and advancement.
The role of a Dispatcher within the City of Buffalo is a critical position responsible for coo... Show More
The role of a Dispatcher within the City of Buffalo is a critical position responsible for coo... Show More
Job Requirements
- Residence in the City of Buffalo is required
- continuous and permanent status in a city department as Truck Driver or Truck Driver (Streets) for one year for promotional applicants
- continuous and permanent status as a Laborer in the competitive class for one year for promotional applicants
- continuous and permanent status as a Laborer I, Laborer II, Housing Custodian, or Street Worker in the non-competitive class for two years for promotional applicants
- one year of full-time experience dispatching vehicles, equipment and work crews or one year of full-time customer service experience
- possession of current New York State Driver's License
- high school diploma, GED or equivalency diploma for open competitive applicants
- ability to operate telephone switchboard and two-way radio system
- ability to maintain records and file documentation
- physical ability to perform the duties
- clear and understandable speech
Job Qualifications
- High School diploma or GED
- one year of full-time customer service experience
- knowledge of the geography of the City of Buffalo
- ability to operate a telephone switchboard and two-way radio system
- clerical aptitude
- ability to maintain and file records
- clear speech
- ability to follow oral and written directions
- ability to make arithmetic computations
- physical condition commensurate with the duties of the position
- valid New York State Driver's License
Job Duties
- Assigns routes and dispatches vehicles and crews in the performance of various city services including but not limited to the collection of refuse, trash and/or garbage, repairing of streets, water line maintenance and repair work, snow removal, general maintenance and repair work, parking enforcement
- assigns Truck Drivers and/or Laborers in the delivery or pick-up of furniture, fixtures, machinery
- may supervise and direct the unloading, uncrating, setting-up and/or assembling of furniture, fixtures and machinery
- may schedule work orders for daily assignment to mechanics, trades workers and laborers
- operates telephone switchboard and two-way radio and dispatches repair crews and Water Service Workers on complaints regarding service leaks, breaks and other emergencies
- dispatches drivers and equipment on emergency calls and calls in extra crews as needed
- receives calls and deals directly with the general public regarding complaints, service and/or general information
- maintains record/log of employees and vehicles dispatched and the reason thereof
- prepares work sheet assigning trucks, Truck Drivers, and Laborers for various routes
- maintains time records and submits periodic reports
- performs miscellaneous clerical duties as assigned involving preparation of shop orders and daily work reports, billing work performed to include labor and material costs, maintaining records and files and may prepare payrolls
- may be required to operate a computer terminal to input and retrieve information
- performs related duties as required
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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