Company Logo or Photo

DISPATCHER - AIR AND GROUND

Job Overview

briefcase

Employment Type

Full-time
clock

Compensation

Type:
Hourly
Rate:
Exact $20.00
clock

Work Schedule

Rotating Shifts
Flexible
Weekend Shifts
diamond

Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Career Development
Work-life balance
competitive salary

Job Description

MedFlight is a leading medical transportation service provider specializing in air and ground emergency medical transportation. Renowned for its unwavering commitment to safety, integrity, excellence, accountability, and compassion, MedFlight operates with a partner-focused culture that fosters lifelong respect and dedication among its team members. Unlike traditional employer-employee relationships, MedFlight embraces the concept of partners who share a common purpose and work collaboratively to deliver premier medical transport services to patients in need. The organization supports its team through a structured in-house education program that offers continual career development, personal growth opportunities, and a strong emphasis on maintaining work-life balance. Industry... Show More

Job Requirements

  • High school diploma or equivalent
  • Current or willingness to obtain Emergency Medical Dispatcher certification within three years
  • Certified Flight Communicator certification obtained within one year of hire
  • Minimum two years of relevant dispatching experience preferred
  • Ability to multitask effectively in stressful situations
  • Excellent communication and interpersonal skills
  • Ability to work flexible rotating 12-hour shifts including days, nights, weekends, holidays, and occasional overtime
  • Proficient typing and computer skills
  • Ability to wear a telephone headset for extended periods
  • Strong alertness and stress management abilities
  • Capability to work independently with minimal supervision
  • Good organizational skills
  • Microsoft Office proficiency

Job Qualifications

  • High School diploma or equivalent
  • Certification as Ohio EMT desired
  • Certification as Emergency Medical Dispatcher (IAED EMD) desired or to be obtained within three years of hire
  • Certified Flight Communicator (CFC) certification required within one year of hire and must be maintained
  • Minimum two years of EMS, law enforcement, or critical care dispatching experience preferred
  • Experience in Helicopter Air Ambulance (HAA) or Fixed Wing Ambulance dispatching preferred
  • Experience as MedComm Transport Coordinator or Hospital Facilitator preferred
  • Successful completion of MedComm orientation program
  • Ability to operate Computer Aided Dispatch (CAD), emergency communications phone, radio systems, and critical communication platforms
  • Proficient typing skills
  • Excellent verbal and written communication skills
  • Good planning and organizational skills
  • Microsoft Office proficiency
  • Ability to negotiate effectively
  • Ability to work independently and in high-stress environments

Job Duties

  • Receive, process, and dispatch calls for emergent and non-emergency medical transportation
  • Assign the most appropriate air and ground transport units promptly
  • Coordinate mission details among requesting personnel, aviation staff, transport crews, and leadership
  • Monitor the location and status of all transport units continuously
  • Collect and maintain accurate pre- and post-transport patient and mission documentation
  • Initiate and follow Post Accident Incident Plan procedures when necessary
  • Ensure safety remains the top priority in all dispatch operations

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

Loading...
We didn't receive the exact location for this job posting,
please contact the employer.

You may be also interested in:

Popular Cities